Hotel Florimont casino and spa. Hotel is new, with nice rooms and balconies,but service is very poor, SPA center was ok, but not fully functional, only relax room was very nice, pool's water was also very cold. Breakfast and dinner were ok. Rooms was cleaned every day but without changing the sheets. location is ok, 15min walk from town center... More

This is the last time I disregarded TripAdvisor's comments. The room was cleaned after a scandal only, the staff didn't speak English (luckily, I understood them through Russian), the food at dinner was actually rotten (!), and the amount of dust bunnies under out bed is enough to populate a bunny megapolis. Add a far from skiing location, a dirty... More

Last week I came back from Bansko, Hotel Florimont casino and spa. SPA center was OK but pool's water could be warmer. Breakfast and dinner were ok. My room was on the first floor, not big but it was nice. They cleand room every day but only once changed our sheets for 7 nights. A great problem was location far... More

My room was at the first floor, underneath my room was a night club and the sound was so loud i couldn't sleep. The room was dirty, the telephone was broken (never fixed), they didn't change my sheets for 7 nights, in 7 days they clean my room only once !!!, i left my bath towel down in order to... More

Pros: SPA center, entertainment, price Cons: service, location, breakfast is ok but dinner is like on two star hotel, paid parking (9lv per day) More

We just came back from a week's stay at the Florimont (february 2012) I have to say that most of the previously made negative comments are true (mediocre food, pool's water could be warmer e.t.c.). But for us the main problems was the location being very far from the ski lift and the reception staff's attitude (especially Radoslava as commented... More

We went skiing in Bansko this year and we chose Florimont Hotel Casino&Spa due to the lovely pictures on the internet. It was a great disappointment when we got there. Firstly we had to wait a lot until we checked in as the receptionists know little or no English (except one or two). Secondly we received a very cold room... More

Hello, We went in a group of 4 families with children. At first, they offered as the most ugliest and coldest room in the hotel which was the closest to the night club(C101). We bribed the receptionist 10 leva so that we can have a decent room. Beware: all the hotel has the heating on electricity. If you come here,... More

We stayed at Florimont at the very end of the ski season in Bansko. We had made a mistake in check-in date during booking - we arrived on a Friday and our reservation was to arrive on Saturday. The girls at the frontdesk didn't panic at all - the hotel was full but they managed to find a room for... More