Breakfast attendant was excellent. Rooms were clean and spacious. I liked the microwave, minifridge, and the bathroom. They ate not the only place to do it, but I hate when the coffeepot is in the bathroom. The room never got cool enough at night. Overall it was very good and we would stay here again.
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Hotel property isn't as fresh as it was 5 years ago but still clean and acceptable. I did have an issue where I pulled back the sheets to the bed and it was obvious the bottom sheet did not get changed. However, Lisa at the front desk was very apologetic and accommodating and promptly moved me to a new room....
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Dear welltraveledOkie,
Thank you for taking time out of your busy day to leave us a candid review.
I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.
^Katie
IHGCare
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The motel itself was great, but we had a bad experience with Holiday Inn's cancellation policy. We had booked the night before and didn't notice that we couldn't cancel without a charge within 24 hours of our stay. (Most other motels such as Super 8, Comfort Inn, etc. allow you to cancel up to 4 or 6 PM of your...
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Remarkable beds. Very clean. Quiet. Great Staff. I wish I could have stayed in this hotel every night of our vacation from Kansas to Florida and back! Attached to the Mall. Very convenient if you forget your swimming trunks!
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I first read the reviews, and since they were all very favorable, we decided to stay here..we are on a road trip from calif, on our way to new Orleans , Natchez and vicksburg. Our stay was very comfortable, staff was very nice..breakfast had a nice variety...I would definitely recommend this hotel
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This was the first stop on our recent trip, and we were pleased with the quality of the hotel and the value we received for our rate. We called the hotel before booking and received a better rate than on the web; staff was pleasant and helpful both on the phone and in person the evening we checked in. The...
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Holiday Inn at Pine Bluff Mall was clean, comfortable, and the front desk personnel were extremely helpful with maps and directions. They made a courtesy call to confirm we were satisfied with the room which was good PR. Afternoon snacks were ready for guests to grab as they entered the elevator. The room was nice with a comfortable bed and...
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This hotel was great! Clean, friendly staff, great breakfast. The beds were very comfortable. Very nice guest laundry with 2 washing machines and 2 dryers. I highly recommend this hotel to anyone staying in the area.
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Had a business meeting to attend at PBA and this hotel is within per diem. The location is nothing to shout about, but that isn't a deterrent -- I wasn't there on holiday. Easy on and easy off the freeway made it very accessible. The mall it's attached to is also no great shakes, but once again I wasn't there...
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Let me preface this review by saying that I wrote a review earlier this year for this hotel--but I posted at nearby location. (Accidentally I wrote the review and posted it at the Camden road location.) This review is for the Holiday Inn Express location at Pines Bluff Mall. There are some differences in the hotels and I have stayed...
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