Booked our room weeks ago online. When we showed up, they claimed that the rooms available online do not match the rooms at the hotel. Now we would require a roll-a-way bed with no further compensation. We cancelled our room and went elsewhere. The ultimate disappointment is that they do not honor their reservations. We will not give Marriott our... More

The food provided by the staff was very disappointing, they did not have much breakfast fare and the evening fare was as disappointing. Every week had wings from Hooters, and never ordered hot wings or even plain. Had the sweet ones. The salad consisted of bagged salad with no toppings or variety of dressing. Manager was condescending when it was... More

We return to this Residence Inn even though it is not the most convenient for our business in Little Rock, but the staff are so helpful, so pleasant and so cheerful, it is worth the drive. The hotel is well run and comfortable. The location is next to I-30 so if you are noise sensitive you have to ask for... More

I enjoy staying at this hotel. It is very affordable and clean. The staff could work on their customer relations, they are usually talking amongst themselves including personal conversations. The staff is very friendly, willing to help and go about and beyond to get what you need. The pool area is clean and nice. The lobby is relaxing and welcoming... More

I was worried when we arrived and saw many tree-trimming trucks at the property. There were a good number of workers staying there after the Christmas snow storm hit central Arkansas. However, the hotel was quiet both at night and the next morning. The beds were great, but the sleeper sofa mattress was flat as a pancake. In fact, we... More

We arrived 18 hours after snowfall in Little Rock area. The drive to hotel was fine. The hotel lot was completely covered with snow. It was nearly impossible to park the vehicle. People were slipping and sliding their way to the lobby. The lobby was filled with people who waited for their rooms for one and half to two hours.... More

This was our first time at this Residence Inn. The lady at the front desk was extremely friendly and helpful. They had a beautiful reception/breakfast room with a fireplace going. Our room was fine except for a very annoying flickering ceiling light in the kitchen. Our mattresses were horrible. They were way too soft. We shared a king-size bed with... More

I had to wait 10 minutes before the desk clerk showed up {claims he was by his self and had to fix AC unit } got my room and it appeared clean the bed was to soft of my liking and off the box spring which made me fall out and hit my head on the nite stand. The refridgerator... More

What a great Residence Inn. Well operated, friendly people and quiet. When I checked in and indicated we had a lot of luggage, etc., the desk clerk pre-positioned a luggage cart near the door where we would unload...without having to be asked. This Residence Inn is 15 minutes from downtown Little Rock, but well worth the drive. Nice folks, well... More