I stayed at this hotel during my trip to Tuxtla Gutierrez to visit family and friends and for the couple days I was there, it was quite an experience. The grounds are very neatly kept and the pool is amazing with the palm trees and tropical scenery. Service was fantastic, the staff spoke excellent English and they offered outstanding advice... More

Well, all is still well at the Crowne Plaza. This is our third stay in 5 years and it still is the premier hotel in Tuxtla Gutierrez. Over the last 2 years, the lobby has been updated with new furniture and furnishings. As we have always done, we went to VIPS (right next to the hotel) for breakfast and as... More

Compared to the other hotels we stayed at, this was not bad. But it wasn't too good either. even though my room was prepaid, I had trouble getting checked in, and the gal insisted on charging my credit card. I am now supposed to get credit for it in 5-7 days. Not fun. There is a shopping mall across the... More

I visited this hotel while planning a wedding trip. There were only a few employees who spoke English, but everyone was exceedingly nice and helpful. The hotel shares a pool area with the Holiday Inn that is right next door. There is a restaurant in the Crowne and Holiday Inn and a seperate restaurant in front of the Holiday. It's... More

Stayed for a week in this hotel and it started off good but ended back. The beds are very comfortable and nice new T.V.s in the room. Nice pool area and bar and restaurant in the lobby. The breakfast was just Ok but a little over priced I thought = $16. Please watch your tips, when we checked out we... More

We arrived after a 10 hour journey; Reception processed our arrival promptly and rapidly.Our room was bright, spacious and welcoming. We were able to get a snack in the adjacent Liverpool shopping centre. There was little to criticise about this very good commercial hotel except the sound proofing in the room was not good and despite the coffee making facility... More

I stayed at this hotel because it was supposed to be the best in the city.... sooo not true, the installations are shared with the Holiday Inn so a lot of people on the premises, the restaurant unimpressive, bland food. but the worst thing is the management, After being promised a complimentary night if they didn't wake up the gusts... More

Very nice hotel in TG. Highly recommend for those who like complete comfort. Rooms very well appointed...I loved the beds, very plush and right up to par with the same beds at Crowne Plaza in the USA. The pool is a great oasis with lovely landscaped surroundings. While we were there, professional models were being photographed in the lush surroundings.... More

We only stayed one night at the Crowne Plaza in Tuxtla Gutierrez on the way home from San Cristobal. The hotel is very comfortable with quiet but powerful air conditioning, large clean rooms and very comfortable beds. As it was quite hot in Tuxtla, the pool was nice (open until 11pm) and the breakfast buffet (open 7am to noon) is... More