This hotel provide all you expect from good quality hotel. Shopping just a block away. very friendly staff. Good swimming pool to relax your time. More

The best amenities, clean room, and a good service More

Had a Deluxe Suite or whatever it was called (corner suite) which was nice. Bedroom OK and lovely bathroom. Sofa in the lounge was a bit worn out. The only snag is the children activity room in the lobby. Forget about sitting in the lobby and listen to the musicians as you will constantly hear children screaming and cartoons playing.... More

I stayed at the hotel during my business trip to Balikpapan on 2008 (4 years ago). Even though I only stayed not even a week, but i feel something special when I'm inside the room. The design really amaze me. They really did a good job to make everything look nice and proper. The Bed and the pillow are fantastic,... More

We lived in Balikpapan area 40 years ago...dirt streets, board sidewalks, extremely hard to imagine it a "city", but it is. The Novotel is one of the first 5 star hotels to be built there. It could be a little better kept up, but the staff and our room was fine. I particularly liked the pool on the fourth floor,... More

I've stayed several times in the last 3 months and each time there are new people at reception and each time it seems like the check in / check out is the first they've ever done. Rooms are in an increasing state of disrepair and most of the equipment in the gym is now broken. The food - which used... More