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All 14 Balikpapan hotels »

Aston Balikpapan Hotel & Residence

3.5 of 5
Grand Sudirman Balikpapan | Jl. Jend. Sudirman No. 7, Balikpapan 76114, Indonesia
Hotel amenities
Aston Balikpapan Hotel & Residence
Ranked #5 of 14 hotels in Balikpapan
3.5 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    2
    14
    4
    2
    1
Date Rating
Buffalo, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 22 May 2012

Please note: Someone from Paris recently left a review of this hotel with many of the same issues I had while staying at this hotel - read the review and the company's response. Hotel responses to complaints are great barometers of their quality. It comes off as an admonishment, rather than a professional explanation. Whether the issues were due to... More

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Arlington, Virginia
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2012

The Aston was a good choice for our recent short visit to Balikpapan. The rooms were sqeaky clean. We particularly liked the inifinity pool and deck that jutted out toward the ocean. The hotel has a residence tower as well. An English-style pub is located in that tower. Friendly staff there as well asgood pub food. The breakfast buffet was... More

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Jakarta
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 May 2012 via mobile
1
person found this review helpful

Nice view and good service, one of the top picks for hotel in Balikpapan

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Jakarta
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

The hotel provide good ambience. the staff were very nice and helpful. First drink provided. Like the hotel design, but not too much for the rooms.

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Brisbane, Australia
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 May 2012

I have stayed at the Aston quite a few times whilst on business travel. I have always rented the 2 bedroom units and have them to be clean and spacious. I would recommend asking for rooms higher in the complex as there can be noise early morning.

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Jackson, Wyoming
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 May 2012

I stayed here with my mum for a week while we were visiting her family as she is Indonesian. You arrive at the hotel with a nice view of the ocean and it's breeze coming through the lobby. We stayed in the right building as your entering the lobby on the same side as the restaurant. We had a 2... More

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London
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 April 2012

My Dad and I stayed here on our way back to London, after a diving holiday in Berau. We'd booked 2 executive rooms on hotels.com. When we checked in, we were shown to our rooms in no time at all. My father 'a room was fine, but mine stank of cigarettes - even though I'd requested a non smoking room.... More

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Paris
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 February 2012
2
people found this review helpful

I never do it before, but after 6 months in Aston I'm here to write my first review ever. Aston is very bad experience for me. It's 2 star hotel, my opinion! I' ve lived there 6 months, so: Very dirty, oily stains on furniture and on the doors. They told that apartment is new. ACE didn't work good, leaking... More

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Aston Balikpapan, Public Relations Manager at Aston Balikpapan Hotel & Residence, responded to this review
14 March 2012

Thank you for sharing your experience. However, your concern and complaints are sent to the wrong company. As you may not notice, the tower where you currently stay are not managed by Aston International but by Grand Sudirman Property Management since August 2011. We are not responsible anymore with that part of the property since they took over the management.... More

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A very tidy hotel located on the shores Whilst I wouldn't swim in the sea the hotel pool is great and has a view of the ocean and all the commercial traffic. The traffic on the street is similar to other busy asian seaside cities, a thousand scooter, motorbikes and crazy taxi drivers. Overall nice place to stay, friendly staff... More

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Tangerang, Indonesia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 February 2012
1
person found this review helpful

I got an upgrade for my first staying in this hotel. The hotel is very nice, good location, and also great seaview. Service was excellent.

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Aston Balikpapan, Public Relations Manager at Aston Balikpapan Hotel & Residence, responded to this review
26 February 2012

Dear Pak Rudy, thank you for your nice review and for your loyal patronage to our Aston Hotels. Glad you enjoyed your stay and yes we like to surprise our guests who book directly on our website by giving complimentary room upgrade whenever available. As a way to say thanks to guests just like yourself we have also launched the... More

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Additional Information about Aston Balikpapan Hotel & Residence

Grand Sudirman Balikpapan | Jl. Jend. Sudirman No. 7, Balikpapan 76114, Indonesia
Price range (per night):* 81 AUD - 174 AUD

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Aston Balikpapan Hotel & Residence
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