was there for 2 days, Had a good experience. Food not so gr8 but service was good. Cafe coffee day is also within the hotel. So you can have a good coffee if dont like the hotels's one. Gulmarg is a small town, so there is no such issue of locality

i spent almost 6 nights with my family. we returned after a marvelous adventure... and the hotel added to the joy. it was so comfortable, clean spacious rooms and a wonderful view it was amazing. calm location, pleasant staff...........incredible hospitality. thanks to the whole team of grand mumtaz for making our stay so special.......... u r the best cheers!

Hi, I stayed with my husband and kids, and spent some wonderful days in the hotel.The hotel is one of the best in the area. staff was cooperative and helpful throughout. Rooms are excellent and the thing I liked most was its FOOD! wanted to thank the management for making my stay memorable. Prachi (Gurgaon, Delhi)

Stayed 3 nights at the hotel, Every thing was so perfect, The Rooms, Staff, The food. I was with my family & children in the hotel during the peak season , The place was flooded with people, but the hotel managment is so good we had the best time at the hotel. Usually during peak season people fact a lot... More

Place is awesome & central heating works very well. Employees are very friendly & mgmt of the hotel is very good. The location of the hotel is awesome. People dont go for sledging as it is not worth it. Walking on ice is much more fun than just sledging. Spend most of your time on skiing, its awesome.

The hotel is located at good altitude in gulmarg. The hotels ambience is good. The room service was good. The buffet dinner was properly organised and the quality of food was good. On the negative side the heater was not working completely and hot water was in the room after many complaints.

We had stayed in March 2011. The temperature outside was somewhat 3 to 2 deg. Initially the management told us that they won't start the heaters in the room till 8 PM and they provided us an electric blanket. The electric blankets were in pathetic condition. We had booked a deluxe room and asked the manager to change the room... More

just got back fro Gulmarg, here I stayed at the Grand Mumtaz. Position is good, as you can ski to the gondola and get back on skis to the hotel. It was the beginning of the season (that was the excuse), but we had no heating for the whole day, just a breif half an hour that was useless. Then... More

The physical facility is acceptable, they have a decent sized generator and electricity most of the time, and the room sizes and equipment are "ok for India". The problems with this hotel are managerial. The staff shouts continually about things like "its your turn to vacuum" and the noise level is unpleasant. Upon arrival, management claimed not to have my... More