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Elais Hotel

bd General de Gaulle, Pointe Noire BP 790, Republic of the Congo
Hotel amenities
Elais Hotel
Ranked #3 of 12 hotels in Pointe Noire
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27 reviews from our community

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Traveller rating
    6
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Elgin, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 21 May 2013 via mobile

Every member of staff other than the reception staff were great! Hotel v clean, nice pool area and food generally good. Sometimes you just wonder how hard it can be to be polite, the reception staff here looked and acted as though they really didn't want to be there, in comes a local - all smiles and happy to help.... More

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aliette p, Directeur général at Elais Hotel, responded to this review
22 May 2013

Thank you for your post. We are going to consider your notices. Best regards More

Macae, RJ
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 20 May 2013

Stayed here in March 2013. Its a great hotel in terms of location, pricing, space and standards. ROOMS: Well done up rooms with all amenities, nothing to complain about at all. Right from the Air con to the mattress to everything else its excellent. POOL SIDE: This is the star of the property, the pool is the center hub of... More

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Gouda, The Netherlands
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 April 2013

Not a bad place to stay, especially in this part of the world. Rooms are clean, beds are good and overall it looks pretty nice, especially compared to the surrounding area. However also some complaints that one probably should take for granted in this part of the world. The staff is at times very slow and uninterested in what they... More

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See 4 more reviews by 915Alexo for Pointe Noire
aliette p, Directeur général at Elais Hotel, responded to this review
22 May 2013

Thank your for your remark. We are going to improve breakfast and smile....Best regards More

Darlington, UK
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 April 2013

Had a one night stay in this hotel recently and found it quite good, very good really for this part of the world. Staff at reception were efficient and the bar across the lobby was a pleasant spot for a few cold ones on an evening. I was impressed by the restaurant and food quality, an outdoor area near to... More

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Poole, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 22 February 2013

Dreadful. tried to rip us off in restaurant, service slower moving than a glacier, so much so i couldn't face breakfast. stood around staring at us when we came to check in instead of working. Room ok. swimming pool closed

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Brussels, Belgium
Senior Contributor
49 reviews 49 reviews
46 hotel reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 February 2013

Situated in the center of pointe noire, the hotel is ideally situated. The staff is very friendly, but a bit slow. The rooms are big and well equipped, the pool in the center of the patio is very nice. The quality of internet is very poor but is not the fact of the hotel well of the network. The quality... More

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Beirut, Lebanon
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 26 October 2012

I came after a very long trip we enjoyed a lot the airport the new country that I visited in Africa Congo it starts with the front office agent they didn't great us !! I find it very rude, then I had my room, the AC wasn't working and jarring , we contacted the reception they accepted to switch my... More

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Ballycastle, Ireland
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 17 October 2012

Room was dirty, linen and towels had been used - so not impressed. Tho the restaurant was very good - poolside bar, friendly and helpful staff. The location was good and there are a few friendly bars nearby.

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On a holliday in my head
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 April 2012

I had the pleasure of staying here for with colleagues for five days in our separate chambre supérieur on our employers bill. The rooms aren't just "good for Congo", they're proper good! Beds are comfortable, there's a minisafe in the room, a fridge, and a big TV. Stylish decoration, and quality furniture, with the exception of the bathroom. The lacquer... More

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Cape Town Central, South Africa
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 22 November 2011

Hotel is centrally position in the heart of the city quite very convenient for business people. Very popular around the area. The only problem is the restaurant service it can take close to 2 hours before you get your meal served. You don't wait until you are hungry to venture into the restaurant because that will take forever to get... More

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Atlantic Palace Hotel
Great value on a similar hotel
Pointe Noire, Pointe Noire Department
4.5 of 5 stars 37 Reviews
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Additional Information about Elais Hotel

Address: bd General de Gaulle, Pointe Noire BP 790, Republic of the Congo
Region: Republic of the Congo > Pointe Noire Department > Pointe Noire
Amenities:
Bar/Lounge Fitness Centre Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 hotels in Pointe Noire
Price range (per night): $275
Official Description (provided by the hotel):
The Elaïs hotel, 190 rooms and suites, in a 2.5 hectare garden, is situated in the business center of the city.You will find there: restaurant, bar, several meeting rooms (to 500 persons), big parking lot, swimming pool, tennis, fitness center, shops and a service 4* ... more   less 

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