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Glen Usk Hotel

South Crescent, Llandrindod Wells LD1 5DH, Wales
Hotel amenities
Glen Usk Hotel
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65 reviews from our community

    Trip type
Traveller rating
    5
    24
    14
    9
    13
Date Rating
Herne Bay, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 17 May 2013 NEW

My partner and I have just returned from a 5 day break at this hotel, part of a group of recycled teenagers !! We cannot fault this hotel in any way, it was extremely well run by hard working manager Helen who really led by example with an efficient and pleasant staff. We stayed in room 113 which has received... More

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Gemma A, Manager at Glen Usk Hotel, responded to this review
20 May 2013

Thank you for your recent review of your stay with us recently. I was pleased to read your positive comments and have passed these on to Helen and her team, I know they will definately be pleased to read them. We certainly hope you will be back to stay with us again at some point in the future. With Kind... More

High Wycombe
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 May 2013

Stopped here for 4 nights in cold, wet April and after 9pm it was the only place with any life! The Hotel may be a bit dated but everything in the town is, the room was clean, comfortable and warm, the service excellent, the food very good and entertainment the only thing going on in town.

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Gemma A, Manager at Glen Usk Hotel, responded to this review
7 May 2013

Thank you very much for your recent review of your stay with us. I was pleased to read your positive comments and have passed these on to Helen and her team who will be pleased to read them. We know there are some areas and rooms which need upgrading however we pride ourselves on the level of service provided, which... More

Leicester
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 May 2013

Quick update, stayed back again in April 2013, lovely big room, still the same friendly service and a really lovely dinner, four courses, starter, sorbet, main and desert. The fish pie was great. Small coach party in on the Wales tour, once again a pleasant stay!

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See 2 more reviews by Gadgetscout for Llandrindod Wells
Gemma A, Manager at Glen Usk Hotel, responded to this review
7 May 2013

Thank you for your recent review of your stay with us recently. I was pleased to read your positive comments and have passed these on to Helen and her team who will be pleased to read them. We certainly hope you will be back to stay with us again at some point in the future. With Kind Regards More

Leeds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 April 2013

Have just returned from an overnight stay with a national coach company and would like to congratulate the Manager and her team for providing a 3 course dinner last night and a cooked breakfast without any major cooking facilities which broke during the afternoon before our arrival. The clients certainly came first. Well done everyone and thank you for a... More

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Gemma A, Manager at Glen Usk Hotel, responded to this review
30 April 2013

Thank you for your recent review of your stay with us recently. I was pleased to read your positive comments and have passed these on to Helen and her team who will be pleased to read them. Thank you once again for your custom and we certainly hope you will be back to stay with us again at some point... More

Bathgate, United Kingdom
1 review
3 of 5 stars Reviewed 21 April 2013

I wonder just what some people expect for their money!! We recently stayed in this hotel while on a coach tour. Despite what is thought of pensioners, we are there to have a good time. If it wasn't for these coach tours, many hotels would not survive. The staff at the hotel were friendly and helpful. The bedroom, although needing... More

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Gemma A, Manager at Glen Usk Hotel, responded to this review
30 April 2013

Thank you for your recent review of your stay with us recently. I was pleased to read your positive comments and have passed these on to Helen and her team who will be pleased to read them. Thank you once again for your custom and we certainly hope you will be back to stay with us again at some point... More

Wakefield, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 December 2012

Hubby & I stayed here for one night this weekend (hoping we are not some of the pensioners Trevor F spoke of in his review as we are way below pensionable age!). Having visited tripadvisor beforehand to get the low down, we knew what to expect. Despite that, we had one or two issues: noise from the entertainer (who was... More

Was this review helpful? Yes 1
Gemma A, Manager at Glen Usk Hotel, responded to this review
12 December 2012

Thank you for your feedback regading your stay at the hotel. Some of the rooms are traditional in decor but we make sure they are clean and the staff are friendly, and offer good value for money. I am sorry to read that you were disturbed by the entertainment. We take on board all your comments. We look forward to... More

Birmingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 December 2012

The Hotel has opbviously been there for many years and certain aspects of its internals and externals demonstrate this. It appears popular with Coach travellers as there were two cachloads of pensioners there on the night I stayed. If you like heat no problem as the controls were missing off the radiator. Duvet on single bed same size as bed... More

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Gemma A, Manager at Glen Usk Hotel, responded to this review
12 December 2012

Thank you for comments regarding your stay at the hotel. I am sorry to read that we did not meet your expectations on this occassion. I am pleased you found the accommodation clean and it offered good value for money. Some of our competitors do offer an excellent bedroom product in term of decor but we pride ourselves on excellent... More

Norwich UK
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 November 2012

A two night stay while attending an AGM meeting. Single room , quite good facilities. I arrived on my bike very cold and wet and the bath was just what was needed. Bike was stored safely in the TV lounge, which was a bit odd. General areas a bit tired and worn. Very limited lift system. Seems to be popular... More

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Gemma A, Manager at Glen Usk Hotel, responded to this review
12 December 2012

Thank you for your feedback regarding the hotel. I am pleased you enjoyed your stay and found that it offered excellent value for money. We will look forward to welcoming you back to the hotel in the future. More

Greater Manchester
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 November 2012

My friend and I have just returned after a 1 night stay @ the Glen Usk Hotel. We were greeted by a friendly member of staff-each and every one made us welcome & nothing was too much trouble. In the public areas the decoration was acceptable but sadly the bedroom was stuck in a "Time Warp", however, it was clean,... More

Was this review helpful? Yes 1
Gemma A, Manager at Glen Usk Hotel, responded to this review
12 December 2012

Thank you for your feedback regarding your visit to the hotel. I pleased that you found the accommodation to offer good value for money. I have passed your kind words regaridng the friendliness of the staff to the hotel including your comments regarding the food. All our food is cooked from fresh ingredients and our chef has worked at the... More

Liverpool, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 30 October 2012

The hotel is like the town (Llandrindod Wells) it is charming and quiet. The hotel is very Victorian, it has an atmosphere of gentle manners and past glories. Like the town it sits in, it could do with some money spending on it, but please don,t modernise it. The rooms are spacious and clean, towels and bedding are clean, although... More

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Gemma A, Manager at Glen Usk Hotel, responded to this review
12 December 2012

Thank you for your feedback regarding your visit to the hotel. I am pleased you enjoyed your stay and found the staff to be friendly and the hotel to be full of character. We will look forward to welcoming you back in the future. More

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Additional Information about Glen Usk Hotel

Also Known As:
Glen Usk Hotel Llandrindod Wells, Wales
Address: South Crescent, Llandrindod Wells LD1 5DH, Wales
Region: United Kingdom > Wales > Powys > Llandrindod Wells
Amenities:
Hotel Style:
Ranked #2 of 3 hotels in Llandrindod Wells
Price range (per night): 61 AUD - 111 AUD
Official Description (provided by the hotel):
Located in the centre of Llandrindod Wells, overlooking Temple Gardens the Glen Usk Hotel offers a warm welcome for all visitors, whether the group or coach visitor, conference delegate, independent or family holiday makers and business visitors. The hotel boasts a restaurant overlooking the gardens with a fine table d'hote menu and a spacious lounge bar with access onto the ornate veranda. Entertainment for residents is held on a regular basis. There is a lift to all floors. ... more   less 
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Glen Usk Hotel
See lowest price for your stay* (from our partners)
Show Prices