Stayed here on business. Pleasant staff on arrival. Hotel public areas looking tired, but not as tired as my room. It smelled odd, sort of damp stale mix. And very tired. Peeling wallpaper, unpainted plaster ect, ect. The bed was actually quite comfortable to my surprise. No buscuits with the tea and coffee facilities which to my mind is a... More

I live local but booked family in for weekend who were visiting they said the breakfast and accomodation were ok. We joined them for an evening meal that was booked well in advance. it was a disaster starters were lovely main meals 3 had to go back which were steaks they were black burnt should never have left the kitchen.... More

Initial impression - a very tired looking hotel, id need of modernisation. I had single occupancy in a double room... Room was OK and clean, but very dated; bathroom smelt mouldy, and was in desperate need of refurbishment. Restaurant fully booked for the evening by a coach party, so I was resigned to the bar area, or eating out. Bar... More

We were part of a coach party of 30 people, arriving Friday afternoon until Sunday morning. The staff were very welcoming and by the time we got to our room, the cases were already there. Our room was of a good clean standard. We were on a half board basis. The food was excellent and the dining room staff were... More

Stayed on a Saturday night in the summer while heavily pregnant. And I've given it top marks because I wanted to raise it's average because I didn't find it to be too bad. Once we'd navigated the roundabout (it's mental) and found the hotel we were checked in quickly and told there was a wedding reception that evening but it... More

A lovely experience with all aspects of customer satisfaction being met. Along with our stay at the Ramada at Bury st Edmunds the previous day we were very pleased that the friendliness shown made our first visit to the area very pleasant. More

We went to the hotel as part of a group booking. I read the reviews before we travelled, and I wondered what we would find. I was pleasantly suprised - when we arrived the receptionist came out to the coach and welcomed us all to the hotel. The luggage came to our rooms very quickly, which were clean and warm.... More

The Ramada Hotel is from a bygone century, all furniture, fittings, carpets are all of the same. The single glazing in the windows causes condensation, a fungal outcrop grows where the water lies plus filth and they can't be opened. Arrived on Friday, room cleaned 12.45 on Saturday, duvet pulled up and bucket emptied, one shower on Saturday, one on... More

We stayed at the Ramada for two nights recently. Overall it was fine for a short stay but, badly let down by the state of the carpets in the corridors leading to the bedrooms - they were filthy. We ate in both nights as it was more convenient. Both meals were very good - typical pub food but freshly cooked.... More