When I was in culinary school at West Suffolk College we visited Ickworth and I fell in love straight away. We have come here several times and loved every meal we have had. Sadly we have moved and I so miss the craw fish salad it was our favorite! Hope to visit soon and have another wonderful meal.
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Dear Guest
I was so pleased to read that you loved coming to Ickworth especially for the food, and I am sorry to hear that you have now moved away.
I am sure that should you wish to return we could always fit you in overnight and enjoy other aspects of the hotel as well.
Thank you once again
My...
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Set amongst stunning Suffolk countryside, Ickworth Hotel has multiple treatments and diversions on offer. Extremely friendly and completely geared up for families, the hotel boasts a nursery and creche facilities. Would recommend Ickworth Hotel for a lovely weekend of spa treatments and general laid-back activities. My wife really enjoyed her Mamma Mio spa treatment.
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Dear Guest
Thank you for your lovely review of our hotel, I was delighted to read that you had enjoyed your spa weekend here with us.
I look forward to welcoming you back to Ickworth soon.
My very best wishes.
David Williams
General Manager
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My friends and I visited the Ickworth Hotel for afternoon tea and it was by far the most disappointing service and food we have experienced in our regular trips to various establishments for tea. We sat in a rather empty conservatory, which was not even staffed upon entry. The waitress was friendly enough but not very professionally attired as you...
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Dear Guest
I was very sorry to read your review regarding the recent afternoon tea standard and service you experienced, and I would like to apologize personally to you for this.
We have recently appointed a new Food & Beverage Manager who joins us on the 10th May and I will ensure that he is fully aware of your feedback....
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3rd visit to Ickworth, and even better than before! Staff really welcoming, atmosphere really relaxed, lovely food and of course the amazing surroundings. "Grand Tour" is a wonderful room - HUGE bed, lovely views over the gardens, really light and airy bathroom, and just at the top of the main stairs. Agree with the comments others have made about needing...
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Reviewed 19 December 2009
Dear Guest
Thank you so much for your loyal custom and for your lovely review of our hotel.
I was delighted to read that you had enjoyed your stay and I thank you for the wonderful comments you have made. As for refurbishment, we started 2 weeks ago with our second floor bedrooms, and various pieces of new public area...
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We visted Ickworth Hotel during the Easter weekend and despite the cold and wet weather we had a really good stay. The creche facilites are really good and our little two year old girl even looked forward to going there for a couple of hours, which was great for my hubby and I to sit in the lounge , read...
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Dear Guest
Thank you for spending time reviewing our hotel for which I am very grateful for.
I was delighted to read that you had enjoyed your stay and that your little one loved our crèche facility.
Thank you also for your suggestions which I will discuss with the relevant heads of departments to see what changes we can make...
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We visited Ickworth in the February half term with children and despite the cold wet weather has a great stay. The Luxury Family group has been bought out of the von essen receivership by the original founders of the chain and it feel as though the group has returned home. The staff were attentive and happy, delivering the old caring,...
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Dear Guest
Thank you for taking the time and trouble to write a review on our hotel. I was very pleased to read that you had enjoyed yourself here at Ickworth.
We too are very happy to have such wonderful new owners who are committed to improving the building, service and facilities within the hotel, which is well overdue, and...
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Mmmmm, this is going to be a difficult one. Exceptional staff on the phone and on reception and check in and out. A problem we had was dealt with professionally by manager Carl and we came to a satisfactory conclusion. The new website is extremely scant on info.
Carl told me today that the hotel is due for a refurbishment...
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Dear guest
Thank you for your comments regarding your recent stay with us, I was pleased to read your honest feedback.
The hotel is now embarking on a refurbishment programme, and most of the comments you have made will be resolved over the coming weeks, both I and the team are very excited about the improvements which are scheduled and...
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I have only just got in to trip advisor review writing! I haven't been to Ickworth for a while - but it continues to be the best hotel in the world for me! As a mum to a toddler, who is now a teenager , to being the protective owner of 2 puppies and as the daughter in law -...
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Dear Guest
Thank you so much for a lovely review, I was delighted to read your comments, and I will pass on your kind words to Robert our long standing porter.
I look forward to your next visit.
My very best wishes
David Williams
General Manager
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The building is amazing from the outside: truly stunning. But our bedroom (we paid for a bigger room) and much of the interior public spaces are a little shabby and certainly not to the level of luxury finish you'd expect at the price. Our second floor rear-facing bedroom was very hot even with the radiators off, when the temperature outside...
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Dear Guest
Thank you for your recent review of our hotel, I was pleased to read that on the whole you had enjoyed your stay with us.
The points you have made regarding decoration and condition of the hotel are now being addressed as we embark on refurbishment program as of today, and as rooms come back on line we...
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I really cannot fault The Ickworth Hotel. We took our daughter here for her third birthday because we'd already visited a year ago and loved it then. Blessed with an early burst of Summer, it was the perfect time to come here as we were able to enjoy the splendid grounds to their full. When we arrived, we were treated...
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Dear Guest
Thank you for taking the time and trouble to write a review of our hotel, I was very pleased to read that you had enjoyed your stay.
It is always very nice to read that families do enjoy what we offer here at Ickworth and this certainly comes across in your lovely review.
I sincerely hope that you...
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68 Reviews
211 Reviews
68 Reviews
