Having been a traveller to this area for the last five years, and stayed in various 5* hotels in the Costa Adeje area, I thought I should write a honest review. The hotel itself is set in a quiet location idea for a peaceful break, the gardens and surroundings are well maintained and it is easy walking distance of both...
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Dear Client,
Thank you for sharing your comments about your stay in Tripadvisor.
We have taken note about your comments regarding the buffet and we will take actions about it and we do apologise for any inconvenience this might have caused you.
I hope to welcome you again in the hotel in a near future.
Please do not hesitate to...
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We have just returned after spending a wonderful week at the Sheraton La Caleta. We were privileged to be staying in one of the Club Rooms with access to the Club Lounge and all it's facilities. The service in the Club restaurant by the main pool at breakfast time is superb and creates the atmosphere of being a "special guest"....
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Dear client,
Thank you for staying at our hotel and for your nice comments about you stay in Sheraton La Caleta.
Our main objective is to make your stay an unforgettable and special moment and we are glad to know that you had a great experience. We believe that your opinions will encourage other travelers to visit Sheraton La Caleta...
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This was our second visit to the Sheraton and we were not disappointed. The hotel's location is perfect if you prefer a quieter holiday with easy access and lovely walks within easy reach to both Del Duque and La Caleta. There were always places to park our hire car close to the hotel.
Service at this lovely hotel is outstanding....
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Overall this was a very pleasant experience. We travelled with a 10 month old baby and 4 yeard old daughter. Service was good and staff was very pleasant and seemed happy to work at the hotel. I would like to specially mention Nacho from the pool bar who was very helpful in making sure that we always got baby food...
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Dear client,
Thanks for your review about your stay in tripadvisor.
We are very proud to notice that you have enjoyed your stay and that you will return to the hotel. Your nice comments specially about our staff, motivates us to keep on working hard to meet every client expectations.
We really hope to welcome you again in the hotel....
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We stayed at this hotel in 2011 for a short vacation and we then had some minor issues. This year we decided to go back and this time everything was to our complete satisfaction. We had a club room with a large terrace, sea view and with club access. The wifi worked very well and was free (selected choice for...
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Reviewed 11 May 2011
Dear guest,
Thank you very much for your review in Tripadvisor and your nice comments.
It is great to know that you enjoyed your stay with us but most of all, it is wonderful to know that you are coming back next year. This is our best motivation and our best gift.
Please do not hesitate to contact me for...
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Went to Tenerife for total relaxation and re-charge the batteries-could not have wished for better than The Sheraton! Lovely hotel-excellent facilities-superb staff and made all the better by the alround warmth of the weather! We did venture from the hotel for our morning excercise walking along the excellent promenade and the occasional trip to the nearby supermarket! Rooms very spacious...
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Dear client,
First of all we would like to thank you for taking your time to review your vacation.
It’s great to hear that you enjoyed your stay with us and had a relaxing time in our hotel.
We are very sorry for the inconvenience the busines group we had may have caused you, just in rare ocasions we have...
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We returned to this hotel as we were very impressed with the first visit. This time I took a daughter with me who was in hospital when I took my other children. Despite many apparently strange requests (re my daughters florid phobias) nothing we asked of the staff was any trouble at all. ("This may sound strange but..." ... "certainly...
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Reviewed 3 November 2011
Dear client,
Thank you for your comments. It is great to know that you enjoyed your stay with us and that our staff was very helpfull with your daughter wishes.
Your positive comments will help us with our continuing effort to improve the service quality for our guest.
Looking forwarded to seeing you soon
Your sincerely
Gloria dib
Sales Director
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Just returned from a lovely week at this great hotel.Hotel is in a nice area quite with a few shops nearby a small supermarket and a nice cafe which has beer draft Peroni is one.The hotel staff are excellent friendly and give great service. Rooms are fine get a pool view room are the best i think facilities pools etc...
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Reviewed 19 November 2011
Dear client,
Thank you very much for sharing your comments of your stay in tripadvisor.
It is always a pleasure to receive such a nice comments, specially of our staff.This encourages us to keep on working hard to improve the satisfaction of our clients.
We hope to see you in a near future in our resort
Best Regards
Gloria Dib...
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The hotel was very relaxing. We had such a nice balcony that we only went to the pool once. The breakfast and poolside cafe were my favorite places to eat and the spa was great too. We felt so comfortable here we never made it off the property.
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Being a Sheraton hotel you expect good service. This hotel doesn't disappoint. The front of house staff were extremely welcoming and efficient. The hotel was very well maintained, clean and elegant. Our room was a very good size overlooking the pool but I would definitely recommend requesting a pool facing room - I wouldn't have wanted to face the other...
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Dear guest,
We appreciate and thank you for taking the time to review your vacation in our Hotel. It is great to hear that you enjoyed your stay with us.
We are really looking forward to welcome you again in the hotel in a near future.
Please do not hesitate to contact me for any matter.
Yours sincerely
Gloria Dib...
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