Stopped in the evening without a reservation. The staff was very helpful and friendly. The room was small but comfortable at a good rate. The location was close to some great restaurants. I would go out of my way to stay there again. More

This hotel was a family owned property. The owner who worked the desk at night, was so very friendly, polite and knowledgable. Rooms were clean, location was quiet but it was right in the heart of the restaurants and stores. Property was clean outside. This is one of the best experiences I have had. More

I stay at the Best Western Rancho Grande 4 - 5 times a year as my company has events in the area. Robert and Melody are always so professional and helpful. Always a great experience! More

Had a pleasant stay. Staff was very friendly & helpful, room was nicely appointed, pillow-top bed was really comfy. We brought our 2 big dogs so we were assigned a room in the single-story building across the side street which had a nice grassy center yard right off the open patio which was nice for the dogs. Right in the... More

I slept like a baby. The most comfortable bed, I've experienced in a long time. Great service and I would stay their again. I highly recommend this place. More

For the money you can't get a better experience. The staff were accommodating, letting me view 5 rooms and choosing the one I wanted! Bob, the other ladies and manager are exceptionally friendly and make you feel like you're home. I enjoyed reading in the lobby area next to the fireplace (I never do that!). And there is public computer... More

I stayed a week. I asked for a quiet room and got one #221. This was a larger room which fit me for the one week stay. Staff was friendly. Room was clean. Laundrey service was helpful. I could take two days of the "free" breakfast and then had to use the bagel/coffee shop a few doors down which I... More

Stayed here after having to leave Best Western in Scottsdale because of the awful service and noise. Nice to be received in a friendly way and given a ground floor room we requested. This is no five star hotel but is a very nice place to stay on a long journey. Room was large and clean. We waked into the... More

We were in town just overnight, but enjoyed our stay at the BW Rancho Grande. The clerk at the front desk was friendly, helpful and professional. He assisted us with getting a ground floor unit even though we'd been placed in a second floor room. The room was clean, spacious and quiet. The beds were quite comfortable. The hotel gave... More