You really can't beat the location right outside Grand Canyon National Park and right next to every other amenity you'd need for an awesome adventure in one of the most beautiful parts of the country. Buuut. That's about it. To be fair, I didn't take advantage of any amenities apart from the free ice, but the pool and hot tub... More

The bad The receptionist had a hard time understanding our question, and we gave up asking at a point regarding pricing of the room. She just wanted us to sign the contract for the price. The room that was given to us was right in front of the bar, which made it hard for us to sleep because of the... More

I have to say that my impression of this hotel was hurt by some things that were out of their control. First, mapquest gives you bad directions, and when I called to find out where we were supposed to be the lady barely spoke english and was incredibly unhelpful. Actually although the people behind the desk spoke english, most of... More

If you are staying just outside the South Rim and you're on a low budget, this place is very satisfactory. A bit of a wait at check in and staff was not knowledgeable about transportation options into the GC Park for dinner reservations. The "resort" is in need of updating but all the pieces are present: a lovely gift shop,... More

This place is hidden behind the road front businesses. When looking at the numbers on the buildings, it doesn't line up behind where it should. When I called from my cell phone the guy who answered was a jerk. I'm sure they get called all the time. The room was clean and the young lady at the counter was excellent.... More

We drove from Las Vegas to the Grand Canyon, it was sunny and warm when we left Vegas but snowing when we arrived in Tusayan. The hotel was very accommodating, cosy and had great facilities. Staff were friendly and helpful, the food in the restaurant was amazing, ranging from salads to steak with great wine. There were 2 indoor spa... More

The room was clean and it's a great location for a Grand Canyon trip. That's it for the positives of this review. Check in was horrible. Almost 30 minutes to get checked in for a reservation made in advance because the service at the counter was slow. Two clerks doing check in who each had a customer when we arrived... More

We were on a tour, so have stayed in several hotels, this was the worst breakfast ever, poor choice and poor quality. Room was OK and clean. used the laundering facilities, one washer and one drier for all the hotel. Wouldn't stay here again, unless no choice .

First impressions: Check in was efficient though not overly friendly. Lobby looked warm and inviting. Hotel is made up of a couple of separate blocks. We were given a room in the block furthest from the main building. We had a one bedroom suite, which was huge! Separate living area with a comfortable sofa bed, large bathroom and a very... More