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Sheraton Phoenix Airport Hotel Tempe

3.5 of 5
1600 South 52nd Street, Tempe, AZ 85281
Hotel amenities
Sheraton Phoenix Airport Hotel Tempe
Ranked #14 of 47 hotels in Tempe
4.0 of 5 stars 257 Reviews
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257 reviews from our community

Traveller rating
    111
    78
    35
    16
    17
See reviews for
Families
37
 
Couples
66
 
Solo
47
 
Business
91
 
What travellers say
  • Pool area(9)
  • Very nice(5)
  • Very comfortable(4)
  • Club level(4)
  • Front desk staff(3)
Date Rating
Hollywood, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 24 May 2012 NEW

This property is perfect for the traveler going to Phoenix or the surrounding area for a little R & R or business. The property is a little dated on the exterior but once inside you can notice the renovations that have been done. The rooms are very comfortable, clean and updated. The pool area is relaxing and they offer pool... More

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Arizona
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW

I stayed at this property for a quick business trip to Phoenix. It was 107 outside, so my A/C unit ran a lot, which is good, because the room tended to heat up quickly, and bad because it turned on, then off, then on, then off...all night long. I doubt there is any good answer for that problem in that... More

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Tucson, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2012

Great shuttle service to PHX airport. The hotel was quiet and the staff were wonderful. Great Business center as well. Looking forward to staying here again on our next fllight out of PHX. More

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Lebanon, New Hampshire
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 13 May 2012

I am writing this from the Fire and Spice restaurant. I got a hugely discounted room rate here on Hotwire and have enjoyed every second. It's easy to access, the rooms are beautiful and the amenities are great. I haven't used the pool yet but hope to before I check out tomorrow. The restaurant is the best part. Fire and... More

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Matt Donaldson, Front Office Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review
18 May 2012

Camarra, Thank you for stealing some time away from the delicious food in Fire + Spice to write us a review! We are truly pleased to see that you have been enjoying your stay with us! It sounds like you have been trying some of the new offerings in Fire + Spice that coincide with the Core Performance fitness plan.... More

1 review
2 of 5 stars Reviewed 10 May 2012

When it comes to hotels, service is everything! However, it was inadequate and motel quality at best. After checking in, the woman had said, "You can drive around the back and park, and enter the back door with your room key." For such simple directions, i had spent an extra 30 minutes searching for my room. The entire two days... More

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Show Low, Arizona
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

Being in Phoenix to attend a wedding, we had the opportunity to stay at this hotel which is a nice property. It is advertised as an airport hotel yet isn't all that close to Sky Harbor. No airport noise which was great. This place was clean... almost impeccable which is a treat. The staff were courteous. Our room was roomy... More

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Matt Donaldson, Front Office Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review
2 May 2012

John J, Thank you so much for your kind words about our hotel and staff! We truly enjoy when our guests are happy with their experience! We hope you come back and see us soon! Matt Donaldson Assistant Front Office Manager More

Tempe, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 30 April 2012
2
people found this review helpful

I stayed April 26th through the 29th. I wish i had not booked it for that long. The staff is friendly and helpful and the place looks nice at the front desk, but the place feels/looks dirty and grungy once you enter the room areas. The carpet is so old that it bows up when vacuumed. No fan in the... More

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Matt Donaldson, Front Office Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review
2 May 2012

Rgraham1961, Thank you so much for taking the time to review our hotel and staff. While we are glad you enjoyed the staff and lobby we are extremely disheartened to see that you did not enjoy the rest of the hotel. Cleanliness is a top priority at the hotel and is taken very seriously by our team. We would love... More

Cambridge
1 review
2 of 5 stars Reviewed 23 April 2012

We spent two weeks at this hotel this spring. We went to Phoenix to golf and relax. The heater in the swimming pool was broken for the entire time. When we approached a young lady at the desk to inquire when we might expect to be able to swim she was etremely rude. There are different levels of service at... More

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Matt Donaldson, Front Office Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review
2 May 2012

Sue519Cambridge, Thank you so much for taking the time to share your experience with us. It truly saddens me to see that your journey with us was not typical of what we like to provide. We would relish the opportunity to show you the level of service we have come to expect. Before your next stay please feel free to... More

Prescott, AZ
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 April 2012

Booked through priceline. Front office staff was very nice and helpful. The bed was very comfortable. All the amenities we needed for our one night stay in the Phoenix area. One complaint...no fan in the bathroom. More

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Matt Donaldson, Front Office Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review
19 April 2012

HeatherH859, Thank you so much for your kind words! Our front desk staff enjoys creating a memorable experience for our guests. Thank you so much for the feedback regarding the bathroom and noise from the hallway. We will certainly look into it, and do our absolute best to remedy a solution. We hope to see you again soon! Matt Donaldson... More

NYC
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 12 April 2012
5
people found this review helpful

I travel almost 180 nights a year. I am lifetime gold with Starwoods and Platinum with Marriott. I booked this through Starwood website. Upon landing I called the Hotel to check on the free shuttle to and from the airport. I was informed that it ran every half hour. I waited, and waited, and waited. Finally after 45 minutes without... More

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Additional Information about Sheraton Phoenix Airport Hotel Tempe

  • Sheraton Tempe
  • Tempe Sheraton
Address: 1600 South 52nd Street, Tempe, AZ 85281
Price range (per night):* 95 AUD - 193 AUD

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Sheraton Phoenix Airport Hotel Tempe
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