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All 7 Surprise hotels »

Quality Inn & Suites of the Sun Cities

2.5 of 5
16741 N. Greasewood Street, Surprise, AZ 85374
Hotel amenities
Quality Inn & Suites of the Sun Cities
Ranked #7 of 7 hotels in Surprise
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    6
    8
    3
    4
    7
Date Rating
Boston, Massachusetts, United States
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 May 2012

Satisfaction guaranteed my $%! Still waiting for manager to return my calls and I've been home for a week now. Food is far from a hot breakfast unless all you want to eat is waffles. The plastic egg thing was inedible. The pool was freezing cold not heated and this was the hosting hotel for the business trip we were... More

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See 2 more reviews by gotkids34 for Surprise
Manager14872, General Manager at Quality Inn & Suites of the Sun Cities, responded to this review
9 May 2012

Dear valued customer, Thank you for taking the time out of your busy schedule to complete a survey on the property. I do apoligize your stay was not wonderful. I have contacted you via email so we can discuss these issues you had during your stay at the Qualty Inn and Suites. We strive to make our guests comfortable and... More

Vegas
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 April 2012

I booked this hotel, because I got an amazing price, and it was just one night. To my surprise, I got a room that is worth at least double what I paid. It was comfortable and extremely clean. I was more impressed with this hotel than I have been while staying at four star resorts. The room was large and... More

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Manager14872, Front Office Manager at Quality Inn & Suites of the Sun Cities, responded to this review
3 May 2012

Dear valued guest, We want to thank you for taking the time to write a review on our property. We are very pleased to hear you were, "very inpressed". We hope you come back and stay with us again in the near future. More

Steamboat Springs, Colorado
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 April 2012

The check-in, check-out, and staff were all good. The room was clean and beds were good. Unfortunately, we had a handicap accessible room (which we did not deed) and there was not any comfortable chair to sit in. The price for the room was great for the area. The pool was just off the lobby with a window opening onto... More

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Manager14872, Front Office Manager at Quality Inn & Suites of the Sun Cities, responded to this review
20 April 2012

Dear valuble guest, We are very pleased to hear that you had a pleasant stay with us at the Quality Inn & Suites. Our goal is to make each and everyone of our guests stay as comfortable as possible. Thank you for taking the time to write a review on our property, we hope that we may serve you in... More

North Las Vegas, Nevada
Contributor
17 reviews 17 reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 29 February 2012

I stayed at this Quality Inn for one night prior to running the Ragnar Relay Del Sol in late February. The hotel was easy to find, although Greasewood did sneak up on me since it's not a major street. I arrived around 10pm and the lady at the front desk already had my keys ready to go. I was put... More

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Fort Collins, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 23 February 2012
2
people found this review helpful

Dirty bathroom floor, dirty carpet, holes in the blanket and no sleep due to the noise until 2am. Avoid this hotel at all cost! More

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Manager14872, Front Office Manager at Quality Inn & Suites of the Sun Cities, responded to this review
12 April 2012

Dear valued guest, We do apoligize to hear your stay was unpleasant. Did you report these issues to the front desk, as we were not full at the time we could have moved you to a differant room or even possibly to our sister property across the street. Here at the Quality Inn & Suites we strive to make our... More

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Springfield, Missouri
Senior Reviewer
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Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

As part of the Choice Hotels family, I knew pretty well what to expect at my first stay at this property, but I encountered several surprises in Surprise. First of all, our room carpet was dirty enough that I laid an extra towel down as a bathmat when I was shaving at the sink. The hot breakfast did have a... More

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Henderson, Nevada
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 8 February 2012

I chose this hotel for the location and price as it was convenient for me to visit a distributor of mine. The service was great, very friendly and helpful. The rooms are clean and comfortable. Nothing fancy about this place, but I couldn't really find anything wrong with it either. The only thing I wasn't very pleased about was that... More

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Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 30 January 2012

Our family has stayed here twice while visiting relatives-- and we'll return again. Our suite was large with separate living and sleeping areas (though no separating door exists). Room is clean and comfortable. Breakfast is generous-- with eggs, bacon/sausage, waffles, yogurt, cereals, juices, etc. The indoor pool and hot tub is clean and reasonably warm. This is an older property... More

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new york city
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 January 2012

We thought we were booking a room for one night, and this cheap, clean motel looked like a good spot. It turned out to be better than good, and we wound up coming back for 6 of our 8 nights in Arizona. The rooms (and we did switch often) were all comfortable and well maintained as were the amenities, including... More

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See 2 more reviews by wahineNewYorkCity for Surprise
Tucson,AZ
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

I stayed here right befor New Years and at $60 per night it was the Lowest available Rate in the Area. Property was clean and well maintained. Lobby had a Computer with Internet for Guests use,Complementary Hot Breakfast area that Had scrambled eggs,sausage,potatoes,waffles and normal cold breakfast items. Hotel also has a large Indoor heated pool and wirlpool that I... More

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Additional Information about Quality Inn & Suites of the Sun Cities

  • Quality Inn Surprise
  • Surprise Quality Inn
Address: 16741 N. Greasewood Street, Surprise, AZ 85374
Price range (per night):* 69 AUD - 92 AUD

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