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Hampton Inn & Suites Phoenix/Scottsdale

2.5 of 5
16620 North Scottsdale Road, Scottsdale, AZ 85254
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Hampton Inn & Suites Phoenix/Scottsdale
Ranked #13 of 78 hotels in Scottsdale
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121 reviews from our community

    Trip type
Traveller rating
    72
    38
    9
    1
    1
Date Rating
Tucson, United States
1 review
5 of 5 stars Reviewed 10 May 2013

The hotel was clean, the suite was large, with a separate living room open to a full kitchen. the kitchen was clean and equipped with utensils, plates, a toaster, microwave, gas stove, fridge, and coffee maker. Quite nice. bathroom was clean, and working wi-fi. staff helpful and efficient. couldn't ask for more. i'd stay here again.

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Review collected in partnership with Hampton

KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
16 May 2013

Thank you for making the time to write and submit a review of our hotel. Its guests like you who make our jobs of providing the highest standards of cleanliness, service and facilities very rewarding. I'm glad we exceeded your expectations and look forward to serving you again on your next visit. More

Thunder Bay, Ontario, Canada
1 review
5 of 5 stars Reviewed 9 May 2013

I Really Enjoyed My Stay!! This was my first time staying at a Hampton Inn and it was a Great Experience!! Front desk staff know you by name and really take good care of you, Especially Candis. The rooms were really clean & my bed was super comfy. Having water and cookies for guests in the lobby was a great... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
11 May 2013

Thank you very much for staying with us and for taking the time to post your comments and 5 star rating. It is always our pleasure to receive guest feedback especially when it is as positive as yours, and really appreciate your recognition of jobs well done by our team. I will take your comments about more laundry machines into... More

A TripAdvisor Member
5 of 5 stars Reviewed 5 May 2013

You really have everything you need within walking distance - so many restaurants @ the promenade across the street. Everyone on staff here makes sure you have everything you need for a great stay! Offers shuttle service, too!

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Review collected in partnership with Hampton

KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
16 May 2013

Thank you for staying with us and posting your comments and 5 star rating. It’s people like you who validate our efforts in keeping our hotels at the highest standards of cleanliness, service and facilities. We take a great deal of pride in our people and operations and endeavor to deliver a terrific experience to every guest. I hope we... More

Huntington, United States
1 review
4 of 5 stars Reviewed 28 April 2013

Staff was very friendly and helpful. The fitness room only had a couple of treadmills and one elliptical, but was accessible 24 hours with room key. Room was clean; beds were extremely comfortable. Only real negative was the ac was extremely loud.

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Review collected in partnership with Hampton

KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
1 May 2013

Thank you taking the time to write and submit your comments regarding your stay at the Hampton Inn & Suites Scottsdale. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I'm sorry for the discomfort you experienced due to the noisy air conditioner in your room. I have notified our maintenance team... More

Brooklyn, New York
1 review
5 of 5 stars Reviewed 24 April 2013

This was my first time staying at a Hampton Inn and it was a great experience!! Front desk staff know you by name and really take good care of you, especially Candis. The rooms were really clean. Having water and cookies for guests in the lobby was a great touch. Love that you have free shuttle service for the area!... More

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
25 April 2013

Thank you very much for posting your review and 5 star rating. We are always very happy when a guest lets us know about the wonderful service they have received. I will ensure Candis, Mike and Nick know what a great job they have done, and also ensure they are recognized for their efforts. Thank you again for your kind... More

Hastings, Minnesota, United States
1 review
4 of 5 stars Reviewed 24 April 2013

I had a rough start but it was much improved the next day, there needs to be better communication for the students being picked up at six my group was left behind one day, didn't really enjoy the breakfast but the room was great the bathroom was clean and the people were great loved that there was a shuttle to... More

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
25 April 2013

Thank you for posting your review regarding your experience with our hotel. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any discomfort or inconvenience the hotel conditions may have caused you. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The... More

Tucson, United States
1 review
5 of 5 stars Reviewed 24 April 2013

Terrific room, delicious and varied FREE breakfast (plus FREE in-room wifi); reasonable price. What more could anybody possibly want? We were in Scottsdale to attend an alumni event at a much more expensive resort hotel without the same generous amenities (breakfast and in-roo free wifi). We don't know why anybody would pay more than $100 additional per night without the... More

Was this review helpful? Yes

Review collected in partnership with Hampton

KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
26 April 2013

Thanks for choosing our hotel and sharing your great review. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I hope you will let us serve you here again. More

Morgan Hill, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 April 2013

When I travel all I want is it to be easy...no problems and Hampton delivers every time. The check in was fast and simple. The room was awesome (we were upgraded without asking). The staff was friendly and supportive. The breakfast was great. The shuttle was convenient and driver friendly.

Was this review helpful? Yes 1

Review collected in partnership with Hampton

KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
20 April 2013

Thanks for your recent stay and nice review. I'm glad you know you can count on Hampton for a hassle free experience with excellent service and accommodations. It's guests like you who validate our efforts and make our jobs enjoyable. We look forward to serving you here again. More

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 17 April 2013

I always enjoy Hilton properties. Many a stay here always finds the eggs overlooked, I understand they are instant but other locations are able to cook so they are somewhat appealing, sausage was undercooked and milk was warm. With a bit of training I think it would be just fine. Shuttle driver went out of his way to help me... More

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
18 April 2013

Thank you very much for your loyalty to the Hilton family of hotels, and for your many stays with us. I really appreciate your taking the time to share your disappointment with our breakfast during your recent stay. I want to personally apologize for the poor product you experienced when the actions of the staff did not meet your expectations.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 April 2013 via mobile

The room was great and the location was great, but what was amazing was the friendly staff. I appreciate Karina (not sure i spelled it directly) on the phone and helping me get a car to pick me up at the airport. Anderlie was especially helpful -I was on time to all my meetings because she cared!

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
17 April 2013

Thanks for taking the time to make your very first TA review about your recent stay with us. Everyone here wants our guests to be happy they decided to stay with us and I'm glad we exceeded you expectations. Carina and Anderlie are terrific and will be happy to hear your kind words. I hope you will give us another... More

 
 
 
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Additional Information about Hampton Inn & Suites Phoenix/Scottsdale

Also Known As:
Hampton Inn & Suites North Scottsdale Hotel Scottsdale
Hampton Inn & Suites North Scottsdale Hotel
Hampton Inn And Suites North Scottsdale
Hampton Inn Scottsdale
Scottsdale Hampton Inn
Hampton Inn & Suites Phoenix/Scottsdale Arizona
Address: 16620 North Scottsdale Road, Scottsdale, AZ 85254
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Scottsdale
Price range (per night): $87 - $170
Hotel Class:2.5 star (2.5*)
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