Having stayed at other properties in the same chain I checked-in with reasonable expectations. Unfortunately this property is a notch below other ESA locations. I booked 5 nights, but bailed after 4 nights. Cleanliness was a mixed bag. The hallway carpeting on the 2nd floor was seriously stained and dirty. The elevator floor always seemed to be in need of... More

Drove by Hotel before turning around and finding entrance. Look for a low level dark green sign amid bushes on the east (left) side of the road just behind the Shopping center on Ray Road. Drive down a pretty but rather long drive back to the hotel. If you see the Alaska Airlines office park, you've gone to far. I... More

I made a reservation for East Chandler location thru 800 number and called to confirm the day before we left. When we arrived they did not have our reservation. Turns out they had booked us into another location without telling us because this one was booked. Since it was only 1 mile away we said fine. At the Chandler location... More

I stayed from 10/23-10/29. This was a hotel I recieved with by bidding though priceline.com, and really wasnt sure what to expect when I arrived. Although the hotel website says that check in is at 3pm, I arrived early into phoenix (9 am) and was at the hotel by 10am thinking I would have 5 hours to burn before I... More

My son (age 3) and I travelled to Phx to visit friends. We had booked this hotel through Hotwire. The rooms are dimly lit. There were stains on the carpet and the room was dirty. The sheets would not stay on the bed and often I woke up sleeping directly on the mattress, YUCK!! Every night I had to call... More

My husband and I stayed at this hotel as a result of a winning bid through Priceline.com and were not really sure what to expect. The hotel is a little difficult to find, especially at night, as the sign for it is very small and not lighted. Our flight came in late and did not arrive to the hotel until... More