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Crossland Economy Studios Phoenix

2.0 of 5
4861 West Mc Dowell Road, Phoenix, AZ 85035
Hotel amenities
Crossland Economy Studios Phoenix
Ranked #130 of 177 hotels in Phoenix
3.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    3
    5
    1
    3
    3
Date Rating
Coos Bay, Oregon
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 6 May 2012

Carpet was dirty but not as bad as some - no roaches seen - no ice machine - had to get back in my car and drive to a gas station to buy ice - kitchen was missing most items - asked for an iron and was given it but there were no ironing boards, had to iron on the... More

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Cedar City, Utah
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 January 2012

Newly remodeled rooms are a great value for the price. The staff was friendly and accomodating. I will stay again if in the area.

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See 2 more reviews by eddiealex for Phoenix
New Mexico
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

DH booked a nonsmoking room on-line for 4 nights, but when we showed up only smoking rooms with one double bed were available. It was something out of a horror flick. The room wreaked with stale cigarettes. The window screen was out and on the floor by the window, the the lamp by the bed fell apart when I tried... More

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7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 9 August 2011
4
people found this review helpful

My husband was transferred to AZ from NY and needed to start right away giving us literally no time for closing on our home. We knew we'd be stuck here almost the whole time the house was in escrow. So on July 2nd we arrived and today I still sit here hoping we can close on this house today and... More

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Red Deer, Canada
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 17 November 2010
1
person found this review helpful

I stayed here for one week in Nov. 2010 while in town for a NASCAR race. I was very impressed with the front desk staff. Late check in went smoothly, & all staff that I had contact with were very polite & eager to please. The room carpet was a little worn, & the kitchen facilities are minimal, but everything... More

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Susan Larson, Manager at Crossland Economy Studios Phoenix, responded to this review
5 December 2010

I would like to personally thank you for taking time out to write such wonderful things about your experience at Crossland Phoenix - West. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on... More

Morro Bay, California
Top Contributor
94 reviews 94 reviews
Reviews in 40 cities Reviews in 40 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 8 November 2010

Reserved online, room not ready 2.5 hours after posted check-in time, and waited almost 1 hour for it. Staff clueless, no follow thru. Room OK, large wet spot on carpet near wood floor made for a great fall hazard. Room next to office; could hear all conversations & every loud door slam. Had to fix toilet myself twice during time... More

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Susan Larson, Manager at Crossland Economy Studios Phoenix, responded to this review
14 November 2010

Thank you for taking the time to review your recent stay at Crossland Phoenix - West. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay.... More

San Antonio, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 May 2010

Only a long city block off I-10 at 51st. Hint--avoid Phoenix traffic and take Riggs Rd. exit from I-10--it will become 51st St. A great way to avoid 7 lanes of racing or stuck traffic, depending on the accident factor and time of day.

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Susan Larson, Manager at Crossland Economy Studios Phoenix, responded to this review
4 June 2010

It was very kind of you to for take the time to publish such a positive review of your stay at the Crossland Phoenix - West. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public... More

Salt Lake, UT
Senior Contributor
49 reviews 49 reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 16 March 2010

The purpose of us staying at Crossland Studios was not to enjoy 5-star luxury :: we definitely didn't. The location of the hotel is OK. It is along a fairly quiet street, a little dimly lit and not near any other major businesses. The outside of the hotel is racy. There were a lot of shady people hanging around in... More

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Susan Larson, Manager at Crossland Economy Studios Phoenix, responded to this review
29 March 2010

Thank you for taking the time to review your recent stay at Crossland Phoenix - West. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your room. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly sorry. We know that you... More

San Francisco
1 review
5 of 5 stars Reviewed 12 May 2009

The Crossland provided an exceptionally clean and modern atmosphere to stay in with easy access to the freeway and plenty of dining, convenience stores, gas and shopping within a few blocks of the hotel. Even in rush hour traffic it was less than 20 minutes to the airport. The Crossland provides everything the business traveler needs without making you dig... More

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Ohio
1 review
4 of 5 stars Reviewed 2 April 2009

Decided to watch our Cleveland Indians play Spring Training at their new facility in Goodyear Arizona and spent quite a bit of time searching out lodging (and golf courses). I originally booked the new Comfort Suites just up the road from the ballpark at $200/night, but since we were going to be checking in late and leaving early the next... More

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Additional Information about Crossland Economy Studios Phoenix

  • Extended Stay America Phoenix
Address: 4861 West Mc Dowell Road, Phoenix, AZ 85035
Price range (per night):* 44 AUD - 53 AUD

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Crossland Economy Studios Phoenix
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