I ordered a one-bdrm suite, and found the living area really claustrophobic. The living area had been renovated with a new modern-looking seating arrangement that was too soft and generally uncomfortable. The mattress was awful- too soft. The worst thing was the new light switches (not all of which worked) that had a motion sensor to shut lights off automatically.... More

We arrived late in the evening and the 2 bedroom loft was no longer available. They put us in a 2 bedroom suite instead, which was even better. We were traveling with my elderly parents and it allowed us to stay close to them and still have privacy. The room included a nice living room where we were able to... More

Filled with people going to spring training. Very nice and helpful staff. Room/suite spacious and clean. Good kitchen for a quick in-room meal. GREAT PRICE for the accommodation. Bed was comfortable. It's near the highway, but I found the room quiet enough. Breakfast is very adequate. I would stay again!

Great room. Penthouse suite. Room was large and clean. Everything was new. Beds were good. A/C was ice cold which you need in Phoenix. Breakfast was good. Great Location. Now the bad part. People at check in were not friendly at all. First day the toilet backed up. I reported it to the front desk. Two hours later nothing had... More

It's been a while since a property has not met my expectations and unfortunately this was it. When my family checked in, we were greeted with the news that the 2BR wasn't available as the room was still occupied. They put us in a 1BR penthouse with a loft and no privacy for either couple. Not sure why the hotel... More

I'll tell you up front, I never even made it inside the room -- although I was charged for my entire stay! and to wait 3-5 business days for my refund. I requested a low floor room (no elevator here and I'm traveling with 4 children) and an early check-in. We showed up 1hr early.. couldn't meet the low floor... More

Great location! Just off I-17 - a little tricky turning onto the frontage road, but once you are there, and you figure out how to go around the block it is perfect. Less than 5 minutes from Metro Mall of Phoenix, so you have an Olive Garden, Texas Roadhouse, Black Angus, and lot's of fast food selection. The hotel serves... More

PRO Comfortable, clean suites with good matress. Great breakfast. Pool and patio area with fire pit is great for small family reunion (we used two nights). Friendly, helpful staff. Near restaurants and Maryvale Baseball Park (Brewers home field). Will stay here again. CON Bit noisy due to location near I-17 Neighbor is a bit shaky. Renovation was going on while... More

We have stayed at this hotel many times. Some of the staff like Casey has been there a long time and remembers us each year. They are very friendly and willing to meet your needs. Good location with lots of restaurants. They are constantly upgrading the rooms, lobby and pool area. We enjoy staying there.