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BEST WESTERN Airport Inn

2.0 of 5
2425 South 24th Street, Phoenix, AZ 85034
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BEST WESTERN Airport Inn
Ranked #79 of 176 hotels in Phoenix
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152 reviews from our community

    Trip type
Traveller rating
    29
    63
    41
    10
    9
Date Rating
Toronto
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 12 May 2013

This airport hotel is just what you expect: tired. I stay at the BW often, all over Canada and the USA. I stayed in 2 other properties on this trip alone. This one was possibly the worst I've stayed in. The check in staff were deaf mutes and not friendly in the least. Good thing I asked about the breakfast,... More

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New Jersey
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 May 2013

I find this to be what you expect to find at a typical Best Western. We like to stay close to the airport the night before we return home. This was perfect. We left our room and were at the rental car return in 6 minutes. The room was clean and in good repair. A new TV made viewing good.... More

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Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
10 May 2013

Thank you so much for your kind comments about our hotel. Our airport proximity and free airport shuttle definitely make traveling easier. We hope to see you again soon! Best Regards, Griselda Mena More

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 May 2013

Convenient to airport and reasonably priced but rooms a bit run down. A/c was noisy and sound insulation inadequate for aircraft noise. No breakfast. No family restaurants or fast food outlets in walking distance. One plus was good sized pool. Shuttle to airport was fine but make sure you book your time out.

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Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
10 May 2013

Thank you very much for taking the time to share your comments about your stay with us. Your feedback help us focus on improving. Although we are located in an industrial area, the Rodehouse Restaurant next door is open for breakfast, lunch and dinner and provides a casual atmosphere to enjoy your meal. Also, with an easy connection to the... More

Honolulu
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 May 2013

We selected the Best Western Airport Inn because of its location near the airport. Our flight arrived at 11:30 pm and by the time we got our luggage it was almost midnight. However, the hotel has a 24 hr shuttle service and we got to our hotel in no time. The room was spacious, clean and comfortable. Instead of renting... More

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Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
10 May 2013

Thank you for selecting our hotel to host your Phoenix stay. We're glad that you found your accommodations to be clean and spacious. Although we do have 2 floors and no elevator we do have a bellman on hand to assist with luggage assistance 24hours. In addition, we welcome requests for ground floor rooms when making a reservation or upon... More

Santa Maria, California
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 20 April 2013

Good location for our business trip. Room was nice. Had the soap dispensers which were lot nicer than trying to deal with the bar soap & those little bottles of shampoo. Like some other reviewers said - some people were real nice & others not as nice. Fridge had bad smell like someone left some food there & it sat... More

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Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
6 May 2013

Thank you for your comments about your stay at our hotel. We're glad you your grandson enjoyed our outdoor pool and free wireless internet service. Please know that your feedback helps us improve. Once again, thank you and we look forward to hosting you again the next time you visit Phoenix. Respectfully, Griselda Mena Assistant Manager More

Northern Michigan
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 18 April 2013

to spend the night before flying out. This is a decent place and met our needs. No complimentary breakfast since an independent operator has the restaurant located in the complex. It's fairly basic with not a lot to write about other than the fact it's close to the airport. Swimming pool looked nice but didn't jump in since we arrived... More

Was this review helpful? Yes 1
Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
19 April 2013

Thank you for your comments about your stay. Our airport proximity as well as our free 24-hour airport shuttle makes us ideal for anyone flying out of Sky Harbor Airport. We appreciate you selecting Best Western Airport Inn for your Phoenix stay. We would love to see you again and maybe next time you can try out our refreshing pool... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 17 April 2013 via mobile

We choose this because we had a very early flight!!! Good size room nice bathroom and very comfortable bed! Disappointed no refrigerator in the room. Some noise from the airport but not bad. Would not recommend the restaurant next to the hotel!!

Was this review helpful? Yes 1
Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
19 April 2013

We appreciate you taking the time to write about your stay with us. We value your comments and are focused on using them to better serve our guests. Thank you and we hope to see you again soon! More

Kansas City, Missouri
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 16 April 2013

The location is extremely close to the airport and has easy access to the rental car return area. For all other purposes, the location is bad. There are no restaurants in the area except for the expensive one operated by the hotel, so we had to drive 3 miles to get to an area of moderately priced dining. There is... More

Was this review helpful? Yes 1
Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
19 April 2013

Thank you for your feedback. We apologize for not meeting your expectations. Please know that we use your comments to improve. It is our hope that you will reconsider us so that we may better serve you the next time you are in Phoenix. More

Chino Valley, Arizona
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 April 2013

This property is within minutes of Sky Harbor - sitting out at the pool, you can watch the jets fly over - but is a good place to get a good night's sleep and rest up while on a trip. It is a standard room, clean and comfortable. We did not stay for the breakfast as we had an early... More

Was this review helpful? Yes 1
Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
16 April 2013

Thank you very much for taking the time to share your feedback about your stay at our hotel. We're glad that you had a comfortable stay and look forward to hosting you again soon! More

Bovey Tracey, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 April 2013

First visit to USA, picked up at airport by airport free shuttle bus, staff very friendly and helpful, room was very clean and spacious. Meals were taken next door at the Roadhouse, the break fast menu was very comprehensive and the pancakes were huge and eggs done to perfection, endless coffee and friendly staff

Was this review helpful? Yes 1
Griselda M, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
16 April 2013

Many thanks for your kind comments about Best Western Airport Inn. It is our pleasure to provide our guests with the best possible service. We hope you can visit us again soon! More

 
 
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Additional Information about BEST WESTERN Airport Inn

Also Known As:
Best Western Airport Hotel Phoenix
Best Western Airport Hotel
Best Western Phoenix
Phoenix Best Western
BEST WESTERN Airport Inn Phoenix, Arizona
Address: 2425 South 24th Street, Phoenix, AZ 85034
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#57 Family Hotels in Phoenix
Price range (per night): $83 - $115
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Best Western Airport Inn is conveniently located one mile south of Sky Harbor International Airport. Our hotel is just minutes from downtown Phoenix, shopping and restaurants. Our services include free 24-hour airport shuttle service, free wireless internet in all guest rooms and public areas of the hotel, fitness room, business center and outdoor pool and hot tub. The Rodehouse Restaurant and Lounge is also located next door and serves breakfast, lunch and dinner! ... more   less 
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BEST WESTERN Airport Inn
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