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All 177 Phoenix hotels

Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.

2.5 of 5
5035 East Chandler Boulevard, Phoenix, AZ 85048
Hotel amenities
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
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41%
Ranked #141 of 177 hotels in Phoenix
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12 reviews from our community

    Trip type
Traveller rating
    0
    4
    3
    1
    4
Date Rating
New Freedom, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 15 June 2013 NEW

The stay was very pleasant and professional. The free morning coffee and breakfast was very convenient. The kitchenette was a decent size and clean. We enjoyed the pool and exercising room, as well as the uncongested location with the shaded grassy park for relaxing and grilling. Did I mention the staff? They made our stay very comfortable. Thank you.

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Girdwood, Alaska
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 25 May 2013 via mobile

My room was filthy upon arrival, was not cleaned per scheduled agreement and the housekeeper left my room doors locked and open. Good thing I came home early from work otherwise my computer and other electronics would have 'walked away'. Management offered no explanation and offered no recourse. Stay away from this property!

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Manager_11525, General Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd., responded to this review
29 May 2013

Thank you for your recent review of your stay. I do apologize that your room was not cleaned within the time frame given and it was left unlocked after housekeeping went to do so. Our policy when finishing with a guests room is to ensure the door is locked firmly before moving on to the next room. In response to... More

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Valencia, CA
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 29 March 2013

Cut our stay short because our event cancelled, but the one night we stayed was an adventure. It wasn't in the part of Chandler that we expected either. We arrived to find lots of guys hanging out on the balcony above our room. It looked like they had had a full week working construction and were relaxing with beers in... More

Was this review helpful? Yes
Susan L, Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd., responded to this review
1 April 2013

Thank you for your recent review of your stay. I am sorry that the location did not work for you and you have to cut your stay short. I apologize that we failed to place some hangers in the closet area . I'm so pleased to hear that the beds were comfortable, and room was clean. I am grateful for... More

Bellevue, Washington
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 March 2013

The room was really nice, has nice breakfast and dinner places closeby. I thought the utensils and kitchen area was little outdated but bed and bathroom looked fine. The wifi in room was also excellent which helped me get some work done.

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Susan L, Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd., responded to this review
5 March 2013

Thank you for your recent review. I am very happy to hear that you were satisfied with the accomodations and staff. It gives me great pleasure to hear positive comments about any of our properties. I will look into the condition of the utensils and make sure we improve those. Thank you again for your review and I hope to... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 November 2012 via mobile

Upon checking in, staff was friendly. However, when it came to maid service (which is only once per week as per the nature of such a hotel) staff failed to resolve issues or reprimand maid. On our scheduled date, the maid showed up at 3 PM in the AFTERNOON. She was so late we didn't expect her and were not... More

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Susan L, Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd., responded to this review
26 November 2012

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you had a bad experience with us. In response to your feedback, I would like to mention that our loyalty to our guests is what prompts us to respond to our reviews personally. We continually work to improve... More

Chandler, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 21 June 2012

I like to stay at hotels with a kitchen so Extended Stay usually is a good option. Unfortunately, this particular Ext Stay is unacceptable for almost any traveler expecting a safe, quiet, clean, comfortable hotel. First, I did not feel safe at the hotel. Typically, there are a number of guys loitering around the parking lot with no shirts, smoking,... More

Was this review helpful? Yes 1
Management response:
11 July 2012

I recently received a copy of your review of the Extended Stay America Phoenix - Chandler - E. Chandler Blvd.. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. It... More

Rio Rancho, New Mexico
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 17 October 2011

I will preface this with saying I am a Motel 6 budget type of guy. I work out of town on per diem and am not looking to spend my entire per diem check on a bunch of fluff I don't want or need. I don't require silk sheets, silver spoons or a mint on my pillow... My only requirements... More

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 October 2010 via mobile

I have stayed all over the us in all types of hotels including xtended stays and this location on chandler blvd and I 10 is by far the most crappiest stay I have ever encountered the service was the worst ever the kid at the front desk was very rude my room had wet carpet so I put the towels... More

Was this review helpful? Yes 1
Susanlarson, Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd., responded to this review
14 November 2010

I recently received a copy of your review of the Extended Stay America Phoenix - Chandler - E. Chandler Blvd.. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I do appreciate the opportunity to provide an explanation... More

Phoenix
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
Reviews in 26 cities Reviews in 26 cities
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed 30 August 2010

booked last minute off of hotwire..a/c went out in house and needed someplace cool to sleep for a night. Location is prime..off of I-10 and Chandler. Do not confuse this with another ESA a mile away off of I-10 and Ray. Hotel close to everything. I only stayed one night so I did not pay attention to detail but room... More

Was this review helpful? Yes 1
Minnesota
Top Contributor
51 reviews 51 reviews
50 hotel reviews
Reviews in 45 cities Reviews in 45 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 19 December 2007

I stayed here in December 2007. I booked this hotel through the hotel web site. I found it slightly cheaper at another site. I filled out the hotel's online best rates guarantee form and did get 10% off the lower price. Nice feature! The room was clean and a nice size (studio with queen bed). The bed was hard though... More

Was this review helpful? Yes 1
 
 
 
 
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Additional Information about Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.

Also Known As:
Extended Stayamerica Phoenix - e. Chandler Blvd. Hotel Phoenix
Extended Stayamerica Phoenix - e. Chandler Blvd. Hotel
Extended Stay Phoenix
Phoenix Extended Stay
Extended Stay America Phoenix
Extended Stay America - Phoenix - Chandler - E. Chandler Blvd. Arizona
Address: 5035 East Chandler Boulevard, Phoenix, AZ 85048
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Fitness Centre Kitchenette Pets Allowed Swimming Pool
Hotel Style:
Ranked #141 of 177 hotels in Phoenix
Price range (per night): $59 - $80
Hotel Class:2.5 star (2.5*)
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