Hilton Garden Inn Phoenix Airport (Arizona): See 190 Hotel Reviews and 25 Photos

Greg V

Greensboro, North Carolina

Reviewer

4 reviews

3 hotel reviews

Reviews in 4 cities

5 helpful votes

“Base location for Grand Canyon Visit”

Reviewed 10 May 2013

This hotel provided an excellent location for our base as we were visiting the Grand Canyon for a week. The hotel has an adequate multi-purpose fitness machine, but would get higher ratings if there were dumbbell free weights. The pool and the jacuzzi were nice. The hotel provided a shuttle service that was excellent. The drivers were helpful with getting... More

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Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. Your feedback is very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. I will extend your compliments to our team members and continue to work hard to maintain the highest guest satisfaction you have... More

Healthwriter

Princeton, New Jersey

Reviewer

3 reviews

Reviews in 2 cities

“Great airport hotel”

Reviewed 3 May 2013

My wife and I had an excellent experience all-around, including room, staff, cleanliness, noise control, airport shuttle, room service, pool, breakfast, and business center. We've stayed at many Hilton properties and this one exceeded our expectations and made for a great last night for our vacation.

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Review collected in partnership with Hilton Garden Inn

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Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. Your feedback is very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. I will extend your compliments to our team members and continue to work hard to maintain the highest guest satisfaction you have... More

Colleen S

Washougal, United States

1 review

“I love HGIs”

Reviewed 30 April 2013

I love HGIs; they are my home away from home. I HATE their "special" beds. You are supposed to be able to inflate/deflate each side to fit your specific preference. I have never had one of these beds adjust properly. This time, my side was so inflated--hard (on minimum inflation level) that there was a visible "hill" separating my husband's... More

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Review collected in partnership with Hilton Garden Inn

Problem with this review?

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. Your feedback is very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. I will extend your compliments to our team members and continue to work hard to maintain the highest guest satisfaction you have... More

PRS3

State College, Pennsylvania

Senior Reviewer

8 reviews

8 hotel reviews

Reviews in 8 cities

“Awesome stay!”

Reviewed 25 April 2013

Very good stay. Room was incredibly clean. Front desk staff handled check in quickly. Bar staff offered great dinner service with excellent food. Breakfast was very good, and the chef even gave me a quick lesson in omelet flipping. Stayed on street side and didn't hear any traffic noise. I am a Hilton Diamond, and this is one of the... More

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Problem with this review?

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. Your feedback is very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. I will extend your compliments to our team members and continue to work hard to maintain the highest guest satisfaction you have... More

Sojoerner

Oklahoma City, Oklahoma

Contributor

19 reviews

10 hotel reviews

Reviews in 11 cities

2 helpful votes

“Close to airport; very limited dining options near hotel”

Reviewed 24 April 2013

I stayed at this Hilton Garden Inn for business travel and it was in close proximity to both the airport and my client's site. Little did I know at the time this property is in somewhat of an extended industrial area being so close to the airport. I thought to eat somewhere local and found addresses for 2 BBQ places... More

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Good afternoon Sojoerner: I’m truly sorry that there weren’t many dining options close by. We do have an extensive list of approved restaurants available at the front desk and we even offer complimentary shuttle service to get you there if that would make it a little more convenient for you during your next visit. Just let us know and we... More

GetUsROI

Montgomery, Texas

Senior Contributor

37 reviews

20 hotel reviews

Reviews in 26 cities

18 helpful votes

“Yuck! Dirty, Worn Furniture - but a clean room”

Reviewed 24 April 2013

As a Hilton Honors Member, I am pretty loyal to the brand. Usually, I can count on the Hilton Garden properties to be a bit newer and more finished off than the lower-end (but up and coming) competitors. This is not one of those properties. First, when you enter the lobby, you see these dirty and worn chairs. Really guys,... More

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Good afternoon GetUsROI, I apologize for the condition of our lobby during your stay. However, last week we finished a complete refresh of the lobby and it looks spectacular. I promise you won't recognize it when you return. The furniture is still there but on a short term basis. The new pieces will arrive within a few weeks, along with... More

fromroyalty60

Chardon, Ohio

2 reviews

Reviews in 2 cities

“Nice but Noisy”

Reviewed 23 April 2013

The hotel is in a great location in order to get to/from PHX, but it is definitely not a QUIET hotel. There was noise out in the front parking lot all night and we were on the highest floor! People were singing, yelling, and partying. When you have an early flight to catch, the last thing you want is to... More

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Good afternoon: I apologize for the noise from the Waffle House next door. I'm not certain of the days that you stayed but I suspect is was when there was a motorcycle group in town so hopefully it won't be a problem the next time you're here. Also, I checked room 302 and our maintenance staff had already made repairs... More

kuuru

Staten Island, New York

Top Contributor

82 reviews

65 hotel reviews

Reviews in 62 cities

45 helpful votes

“Great Hospitality!”

Reviewed 22 April 2013

Was here on business, one night. Close enough to the airport. The one thing that stood out about this hotel was it's very friendly staff. I encountered their staff more than once even though I checked in rather late. Front desk, gym, pool, breakfast, check out, etc....all top notch. Room was very nice, had a small kitchenette that I did... More

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Problem with this review?

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. Your feedback is very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. I will extend your compliments to our team members and continue to work hard to maintain the highest guest satisfaction you have... More

savvytravelers40

Denver, Colorado

Senior Contributor

38 reviews

19 hotel reviews

Reviews in 22 cities

23 helpful votes

“Friendly staff, good service, comfortable bed”

Reviewed 18 April 2013

I travel a lot and have to say that this hotel has some great comfortable beds. They offered me an upgrade and have stayed here before so decided to see if the last time was just a fluke. It wasn't a fluke. The staff are good and the rooms are clean. The first time I stayed here I was on... More

Was this review helpful? Yes

Problem with this review?

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. Your feedback is very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. I will extend your compliments to our team members and continue to work hard to maintain the highest guest satisfaction you have... More

Tom S

Laguna Hills, California

2 reviews

Reviews in 2 cities

“rooms on the first floor parking lot siide can be noisy. Especially the Harley motorcycle at 3am!”

Reviewed 14 April 2013

Stayed at hotel on a Friday night. Thought it would be quiet. Hotel was full. Had a room on first floor, parking lot side. Rooms are very nice and breakfast is good. Noise both outside and from the floor above you is the issue at this hotel.

Was this review helpful? Yes

Problem with this review?

Thank you for choosing to stay with us at the Hilton Garden Inn Phoenix Airport. Your feedback is very important to us. We are constantly striving to exceed the expectations of our guests and your survey reflects that. I will extend your compliments to our team members and continue to work hard to maintain the highest guest satisfaction you have... More

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Hilton Garden Inn Phoenix Airport Hotel, Arizona

Hilton Garden Inn Phoenix Airport

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