First, the good part. The staff that I encountered was always nice and helpful. Now the bad part. The hotel looks very dilapidated. In my room, there were stains on the carpet, bedspread and decorative pillows. Pretty creepy. Also, there was a hole in the base of my shower. Its hard to imagine how I didn't flood the room below... More

From San Diego, California. My sisters booked 2 non smoking double queen rooms on Hotels.com for InnPlace Hotel weeks in advance for March 16th-17th, 2012 because we were visiting family to attend a college graduation in the area. InnPlace Hotel told my sisters that one of their rooms was given away at check in, they took no responsibility in their... More

I travel for work frequently and my wife and I travel for pleasure quite often and we will voice our opinions about lousy service or unfriendly employees. We also will compliment facilities about good service and friendly employees. We were both completely satisfied with our 7 day stay at InnPlace Hotel Phoenix North. All of the employees were friendly and... More

We stayed 2 nights while visiting friends in Phoenix. All of the staff seemed extremely friendly. The breakfast buffet was average, but definately not bad. The inside of the hotel looked a lot nicer and cleaner than what we expected upon arriving outside. The only negative was the area. It is next to the Metro Mall so we went shopping... More

We booked here through a group arrangement. The price is reasonable for $79 with full breakfast included. The breakfast is worth it for the price...it's comparable with I-Hop quality but because it's a buffet it is much more valuable.The location is very central surrounded by a ring of restaurants and fast foods chain. There is a Metro Center from a... More

This hotel was overall quiet and comfortable. Large pool, hot jacuzzi, and caring staff. I have more to say about its location, but in a good way. There are dozens of restaurants just a stone's throw away, an amusement park and a large mall within three blocks. I took my family on this business trip and they are just happy... More

The room space is great for a family, 2 queen beds and a pull-out sofa in a separate living area. The linens and technology were great. There were a lot of families so my kids found others to play with. The property is large and it can be a long walk from one location to another so bring a stroller... More

We booked this hotel because we needed to be in this area and with the mixed reviews thought we would give it a chance. I am sitting in the room now trying to figure out how I can get a decent hotel for our last night..... The room is small and older it does seem clean, but shower/tub is small... More

We stayed here from April 26th to May 2nd. I was worried, given my $39/night price that was accepted on Priceline and the hit or miss reviews on TripAdvisor. All went well though. The property is a bit worn; however, the room on the Starwood level was spacious and clean. Be prepared for things like: Broken outdoor pool heater, empty... More