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Hilton Garden Inn Phoenix Airport North

3.0 of 5
3838 E. Van Buren, Phoenix, AZ 85008 (Central City)
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Hilton Garden Inn Phoenix Airport North
Ranked #40 of 176 hotels in Phoenix
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249 reviews from our community

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    88
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    8
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Date Rating
A TripAdvisor Member
5 of 5 stars Reviewed 19 May 2013 NEW

This was a great place to stay. We spent 9 nights here. Lovely outdoor swimming pool to enjoy in the evening, outstanding made-to-order breakfasts, very friendly and professional staff, without exception. Internet connection a teensy bit slow, but OK. I would stay here.

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Review collected in partnership with Hilton Garden Inn

fairfield, United States
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

most welcome experience - checkin, parking (free), helpfulness and restaurant (dinner & brekki). Easy access to airport rental car station. Must say that there was no 'airport' noise which is unusual for a hotel this close to a major airport.

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Review collected in partnership with Hilton Garden Inn

Chicago
Top Contributor
66 reviews 66 reviews
48 hotel reviews
Reviews in 48 cities Reviews in 48 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 10 May 2013

I stayed at this hotel for four days for business, and my boss made the reservation. My boss, coworkers, and I are all loyal Hilton travelers, but this hotel just didn't excite me. When I checked in, my room wasn't ready, but that wasn't a big deal as they had plenty of seating in the lobby and I had some... More

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See 2 more reviews by mauionmymind08 for Phoenix
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review
13 May 2013

We are truly disappointed that we missed the opportunity to start your stay off right. We sincerely apologize for any inconveniences at check-in and greatly appreciated your patience. We value our Hilton HHonors members and regret if your experience did not reflect this. Guests are encouraged to reach out with questions or concerns regarding aspects of their accommodations. Your comments... More

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 8 May 2013

I chose this property close to the airport and not sure I'll pick it again. Service at check-in was poor. Literally all the kid at front desk said was 'Last name?' when I checked in. No thank you's, no acknowledgement that I was a Hilton Diamond member, and not even a smile. Rooms are ok but the carpet in my... More

Was this review helpful? Yes 1
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review
13 May 2013

It’s disappointing that although you’ve shared an appreciation for our convenient location, we were unable to fully impress you during your visit. Your valued feedback will be shared with our entire team so that we may continue to improve upon the service we offer. Thank you for taking the time to share your thoughts and for your loyalty as a... More

Calexico, United States
1 review
4 of 5 stars Reviewed 7 May 2013

Good value for Hotel, close to airport and major restaurant spots in Phoenix, fast access to freeways and very helpfull staff. Internet connection was veeeery slow! Room was very clean and breakfast was simple but good.

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Review collected in partnership with Hilton Garden Inn

new york
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 May 2013

First some positives: very close to the airport, clean rooms, restaurant on premises. But that might be it. I arrived and was told to go to the shuttle pick up point. When I got there, I was told that the airport had changed the location of hotel pickups and was sent to another pickup point. I called the hotel to... More

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HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review
6 May 2013

While we are sincerely grateful that you took the time to share the highlights of your recent stay, we are so sorry for the initial confusion regarding the shuttle pick up spot and regret the inconvenience you endured. It is deeply disappointing to learn of your numerous concerns regarding your accommodations and the amenities we offer and wish we were... More

Fullerton, United States
1 review
5 of 5 stars Reviewed 2 May 2013

We needed to be in Phoenix for one evening and used Priceline.com to find a choice of hotels in Phoenix. The site was informative and the information regarding the Hilton Garden Inn (near the Phoenix Skyharbor Airport) was accurate. Excellent facility and well managed staff.

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Review collected in partnership with Hilton Garden Inn

Washington, D.C.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 30 April 2013

My husband and I stayed at the Hilton Garden Inn last weekend while we were in town for only 24 hours. The hotel was clean and comfortable -- nothing extraordinary, but definitely worth a stay if you are looking for a place near the airport. They have free coffee/tea all day and cookies in the evening available in the lobby.... More

Was this review helpful? Yes 1
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review
6 May 2013

It is great to read that you enjoyed the comfort and convenience of the Hilton Garden Inn Phoenix Airport North during your recent visit. We appreciated your patience at check-in as we made certain your guest accommodations were at their best. Your kind mention of our numerous complimentary amenities is greatly appreciated, as is your helpful review. It is our... More

Melbourne, Australia
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 30 April 2013

Picked up at airport by courtesy bus from the airport. The hotel has a phone instant call to reception, which is convenient. Rooms was fabulous and restaurant great. The breakfast was OK. But after that it all becomes crap. You have to leave the rooms by midday, if your flight is at the late afternoon the bar and restaurant is... More

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HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review
6 May 2013

We truly appreciate that you took the time to share input from your recent stay. We are delighted that your guest accommodations meet your needs and that you found aspects of your visit to be convenient. It is disheartening to learn, however, that some aspects of your visit were amiss. Guests may request a later check out, which our staff... More

North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 April 2013

This is a great value if staying at Sky Harbor Airport. They provide transportation to airport on regular basis. Rooms are clean, comfortable and service was very good. The food service was good but you are limited to that facility as the hotel is away from other eating places. Would really recommend this facility.

Was this review helpful? Yes 1
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review
29 April 2013

It’s fantastic that you felt your stay at Hilton Garden Inn Phoenix Airport North was such a great value. We’re so happy you enjoyed your accommodations and the service you were provided. In addition to having delicious onsite dining options like The Great American Grill and 24-hour Pavilion Pantry, we are just a short distance from the light rail if... More

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Additional Information about Hilton Garden Inn Phoenix Airport North

Also Known As:
Hilton Garden Inn Phoenix Airport North Hotel Phoenix
Hilton Garden Inn Phoenix Airport North Hotel
Hilton Garden Inn Phoenix
Hilton Garden Inn Phoenix Airport North Arizona
Address: 3838 E. Van Buren, Phoenix, AZ 85008
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Central City
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotels in Phoenix
#46 Business Hotels in Phoenix
Price range (per night): 71 AUD - 183 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
New hotel - free shuttle, free internet,free business and fitness center. ... more   less 
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Hilton Garden Inn Phoenix Airport North
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