What can I say but fantastic hotel with fantastic staff especially Rida (customer relations) this was our 3rd time at this hotel and the staff are brilliant very attentive and can't do enough for you. We travelled with friends and our 8 year old grandson and had a great time. Our cleaner Ayse was great and always happy. Food Is... More

We have mixed feeling about this Hotel which we have just returned from. All Staff were excellent including entertainment team who made you feel very welcome. Rida and guest relations were very helpful and nothing was too much trouble. Rooms were cleaned and bedding and towels changed regularly. Carpets had an unfortunate colour and gave a dull appearance to corridors.... More

We have just returned from a 2 wk. holiday at the Riu Kaya and what a lovely Hotel. The staff are just brilliant, from the front desk to the restaurant staff.The hotel is spotless and the staff went to great lengths to keep it that way. Rida at customer relations deserves a special mention as does Lisette both of whom... More

Travelled as group of 27 to celebrate 5 birthdays between 3rd and 10th May. We have stayed at other RIU hotels and were not disappointed by the hotel itself nor its staff. What ruined our holiday was the constant noise from the building work not only being carried out at the sister hotel next door ( obviously behind schedule as... More

Our family of eight stayed at the Riu Kaya Belek from the 26 April till 10 May 2013. From the moment we arrived nothing was too much trouble for the staff. From the reception,to the room staff,all were very friendly and accommodating.Which brings me to Rida the Customer Relations Manager. Rida would walk around the hotel and pool area every... More

Rida the manager is really accommodating but the hotel is set smack bang in the middle of a building site with works going on all night. So noise levels can be an issue. Out of the 13 rooms we booked, at least 4 had air conditioning issues that remained the same throughout the holiday. We were pleased we arrived at... More

My son,girlfriend and myself went to this resort to celebrate my sons 21st.Admittedly I was a bit sceptical before we went due to it being a 21st!,however,need not have worried. Rida - Customer Relations is one in a million-organised a meal in a la carte restaurant with flower petals ,cake the works . even tried to give me the credit... More

We chose this hotel as a last minute holiday and what a perfect choice. Riu Belek exceeded our expectations. The guest relation manager Rida is one of a kind. Nothing was to big or to small for him to sort out, not that there was much to sort out. It was my birthday whiles here and he arranged a birthday... More

My wife, 7 year old daughter and I stayed at this resort for 11 nights from 5/4/2013. We were immediately made to feel welcome by the reception staff and Rida, the customer relations manager. We were offered a choice of rooms as we wanted to stay away from the building works for the new Riu hotel being built. The room... More