Nice venue, acceptable food (only sometimes very good), great entertainment for kids, excellent night shows and entertainment, plenty of sun beds and umbrellas, beach directly in front of the hotel, beautiful gardens, different restaurants (two on charge), acceptable house keeping, but very very crap service. Since our previous stay the service quality dropped a lot. The only thing that improved...
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Dear Mrs Elena;
Thank you for posting your opinion on Trip Advisor . We are sorry that you were unsatisfied with your stay in our hotel. First of all we would like to kindly inform you that we have international standard service to our guest that’s why many of our staff are fluent in many different languages.Only as an additional...
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