The staff at St James were excellent - we really felt that we got 5 star treatment! The decor in the room was a bit dated, but very comfortable, clean and spacious and the views from the balcony over the lagoon is spectacular.

We were 100% satisfied with the St. James. First, the location is spectacular, with amazing views of the lagoon and heads. The decor is very traditional, but the room (16) was very spacious with a lovely balcony and huge dressing room. We enjoyed both breakfast and dinner in the dining room, and a lovely welcome drink in the lounge. I... More

Cold fish & raw potato bake...staff do try but something just not right. With the view, this place could be awesome! Reservation lady lovely! Could use a make-over...outdated. Very expensive for the offering...no extras like a spa. Not for the discerning, modern traveller.

We had the Lady Anne suite with a large balcony and amazing view over the lagoon. It also had a separate lounge and bedroom with very comfortable sofas.The hotel is small and quiet, very easy to relax here. The only downside is there is no atmosphere in the evening - everyone eats out. As we had driven all day to... More

A great hotel in its own private grounds right on the shores of the lagoon. Wonderful welcome from Sandy on Reception, nothing too much trouble. Magnificent gardens with pool, great suites, very roomy and nicely furnished. A little way out of town which is not a problem if you have a car which most people did have. Nice food and... More

Perhaps we were just unlucky. The location is great but being in a five star hotel with only two others having dinner on the first night and the bar and restaurant closed up on a Saturday night in peak season makes me wonder how others have given this hotel a good review. It is tired and is perhaps living on... More

This was our third stay at the St James and it was highly satisfactory. The accommodation is excellent and the hotel's position, looking right down the lagoon towards the Heads, would take some beating. It is 3 or 4 km out of Knysna centre (not very enticing, with the possible exception of the waterfront) but close to Belvidere (good hotel... More

We were lucky enough to spend 4 nights here & we certainly didn't have enough time. The hotel is really beautiful, with so much care taken on the grounds & ambience. Ours was the Lady Anne suite & it was lovely with a marvelous view over the lagoon & a large balcony. All the staff were very friendly & helpful.... More

Unfortunately we had only one night at the St James - wish we had have had more! Our room was fantastic, huge!! Bed was amazing. The lady who checked us in was so delightful & helpful. After being shown to our enormous room we took our bottle of wine & sat out in the grounds overlooking the lake. Picture perfect!... More