As a regular to the Russell Hotel, on a monthly basis, for almost six years, we can without doubt recommend them to any traveller looking for accommodation in Knysna. The hotel is exceptionally clean, rooms are comfortable, the service is excellent, the staff is friendly and what we appreciate most is that the management respects one's privacy. More

The service I received was excellent and staff are friendly and very helpful. My room was clean, neat and comfortable. The breakfasts are very tasty and well prepared and there is a variety to choose from. The hotel is very centrally situated and the Waterfront, restaurants and other attractions in town are within easy walking distance. The hotel is situated... More

We felt welcome the minute we stepped onto the premises. Excellent service, we received an additional room for our kids which they enjoyed, it was opposite ours. Which gave us peace of mind. Friendly staff. The place central to shops, garages, beaches, Waterfront and shops. Scheepers Family More

After a long day on the road i look forward to my stay at the Russel hotel. I'm greeted by name, and the heater in the room has been put on for me. The staff all go out of their way to make me feel welcome and the french toast and crispy bacon in the morning is the best in... More

We came down for the popular Oyster festival 2011 as my husband was running the half marathon. I found this place on the internet and it looked reasonable. It is reasonably priced, staff are indeed friendly, rooms are clean however my biggest gripes was 2 things. 1. is that the walls are very thin so you can hear other guests... More

I was on business with few clients. That was perfect choise. Hotel is absolutly clean and tide. Rooms are big and good furnished. As tour guide I can advice to stay In this place for groups and family. Breakfast was perfect too! More

This hotel's advert reads " luxury hotel", it's really a converted damp dark block of flats. We stayed with 3 other couples and decided to leave after the 1st night!!! You can hear pleople talking and using the toilet next door. They refused to return our money as we paid in full for 3 nights. Very disappointing. More