I had the opportunity to stay here with a work group. The whole area is really beautiful and unexpected, much like the hotel. The staff were really pleasant and helpful and nothing was too much trouble. The open plan bath, marble and plush finishes, really feel special. And if that is not enough, treat yourself to a spa treatment in... More

Stayed at Ou Baai for 2 nights and all I can add is that it is one of the best hotels I have stayed in. Everybody from the bell hops when you enter, through to reception, housekeeping, the fabulous restaurant staff everyone has a beautiful smile for you and in true South African Spirit nothing is a problem. The rooms... More

We enjoyed a luxurious stay at one of the suites in this hotel even though it rained each day except the last day we were there. The complex is sits on several hundred acres of land making it very spacious, includes Gold course, a club house, baby care center, 2 swimming pools etc...The staff are courteous and welcoming. Enjoyed our... More

A bit hard to find but it was worth it. Sayed for two nights. Very nice rooms in extremely quiet surroundings. Good gym an nice pool. The general/breakfast restaurant was only used for breakfast, but the selection was very large, qualty was very good and the service attentfull. In fact all staff was wonderfully helpful. We dined both evenings in... More

My wife and I spent a night at the Hyatt last year on our way to knysna. Thank goodness for GPS in the dark. We were met at the reception by one of the asst managers who personally drove us to our room in a golf cart and then collected us for dinner. The Hyatt is pure class and the... More

Wonderful hotel, good restaurants inside the resort, beatiful views, nice service.. Not so much things to do with kids. More

The overall feel and layout of Hotel is refreshing and different. The room we stayed in was very modern and well appointed and had a view of the Sea. An kids club on-site was also managed very well and the kids had a great time. The pool area was lovely and we had service very quickly from attentive staff. Overall... More

Attended a conference at this hotel. The quality of care and attention by the staff was very poor. More interested in generating money than providing service. The staff are clearly being managed and driven by the wrong kpi's and service quality is suffering as a result. The food and beverage services were particularly poor. A great potential hotel, but come... More

We stayed here for 1 night and 2 days whilst travelling the Garden Route. The golf course is superb as is the club house. Excellent food for lunch at the club house (and kid friendly) - very impressive & delicious dinner and breakfast buffet in the main hotel restaurant. The rooms are modern and luxurious. The pool area is a... More