My wife and I were very pleased with every aspect of the Sugar Hotel, especially the friendly staff. Nkosi greeted us and had our luggage taken to our room while we checked in. We were given great dinner recommendations, assistance with booking activities around Cape Town, and accommodation of my special request for flowers and champagne in our room (this... More

Where does one begin? As my partner and i don't enjoy the larger more commercial hotel / Resort properties, the Sugar Hotel was exactly what we were looking for. With only seven rooms all luxurious and each with their own individual identities the hotel has that real feeling that you are staying with really good friends in their private home... More

Stayed in Sugar Hotel during Easter 2013 and was bowled over! The staff, rooms, breakfast, easy access to the city was absolutely amazing! Would highly recommend anyone that needs to recharge and break away to enjoy the Sugar Hotel's luxury and home away from home feeling!

Lovely hotel with HUGE rooms and gorgeous bathrooms. Every amenity you could imagine or need. Delicious breakfast. After returning in the late afternoon, we were told the bar was "not actually open" and the we would need to "use the mini bar". We were disappointed as we wished to sip our wine outside, but on check out the charge was... More

Any concerns of travelling to a boutique 5 star Hotel with young children were immediately dispelled upon arrival by the friendly nature of the staff. This friendliness and interest in me and my family continued throughout our stay and nothing was too much trouble for them, even the cuddly toys were tucked in.The Hotel achieves the perfect balance of luxury... More

I recently spent 5 wonderful nights at the Sugar Hotel and Spa in Cape Town. The hotel is a small boutique hotel; recently very tastefully renovated. My room was spacious as was the bath, and I had a private patio with a great view of Table Mountain. Location was excellent- within walking distance of the waterfront and the convention center... More

I had a pleasant stay and was made right at home by helpful staff. The room was perfect as was the comfort. If I had a criticism it would be the bouquet of channels on the TV was limited but even that was not enough to deter from what was a pleasurable and very satisfying stay!!

This was the best get away experience I have had in a very long time. From the moment you step into the Hotel, the staff was friendly and very help full, booking restuarants and giving directions. What a wonderful and stunning Hotel, the bedrooms are beautifully done with white percale linnen and the bathrooms are perfect! We had the most... More

We were greeted at the door by the most unfriendly hostess who refused to let us check in 1hour before 2pm. We had to pay the full cost of the room upfront before we even set foot into the room. Although the room was huge and smelled lovely, the carpet, furniture and walls were stained and in need of a... More