We stayed here on the 21st April for 4 nights and everything was great, can't complain about anything. We arrived at 9.30am and check in wasn't til 3 but they let us check in early which was great after such a long flight. Staff are very nice and are happy to tell you how to get to places and what...
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Dear Nicola
Nice to hear that you enjoyed your stay at Protea Hotel Cape Castle in Cape Town. It’s always motivating to share positive feedback with our STAFF. Pity we don’t hear that beautiful Irish accent so often recently!
We hope to welcome you back to the Protea Hotel Cape Castle soon.
Kind Regards
David Wilson Poe
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Booked into this hotel as part of a package from London staying first in Cape Town and 2nd in a Game Lodge near Kruger National Park.
Initial impressions were good. Clean reception area, modern appearance, smart and polite staff. Room was almost ready even though we arrived fairly early in the day (about 1030). The hotel is situated about a...
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Dear Gizmo143
Thank you for your feedback following your recent stay. I am pleased you were generally happy with the accommodation and services but disappointed to learn that you felt one of our STAFF members was attempting to "rip you off" in respect of taxis and tours.
I've had an opportunity to investigate and have had discussions with our STAFF,...
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I always do business with Protea Hotel Chipata. Wow! Aren't I treated specially? Thank you! Rooms are clean and staff are very helpful!
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Booke dinto this hotel by mistake, thinking it was somewhere else in CT ! Stupid me.
What a pleasant surprise as it is easy to get to . Stunning room, with small kitchenette. Very clean and modern furnishings. All in all a very acceptable base for work or play in CT
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Dear GUEST
Glad you dropped in by mistake and thank you for your comments. Our goal is to make our GUESTS feel comfortable and at home.
We hope to welcome you back to the Protea Hotel Cape Castle in the future.
Kind Regards
David Wilson Poe
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Budget 3 star suites; nothing exciting but pleasant enough; clean; polite staff; OK breakfast; room 55; large picture windows; fabulous views of table mountain; walking distance to Waterfront; efficient aircon; fridge, 2 hot plates, microwave etc; flat screen TV; 100 mb free wifi; underground parking; swimming pool.
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Dear GUEST
Thank you for taking the time to write a review about your recent stay at the Protea Hotel Cape Castle. We are pleased you enjoyed your stay. Especially pleased that our STAFF were polite, courteous and helpful - a Protea attribute that we always aspire to.
Kind Regards
David Wilson Poe
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From the beginning of our 3 night stay to the end, the overwhelming feature was the amazing friendliness of the staff, from reception to dining to cleaner to security. They were only too keen to do anything extra, which we didn't really need as everything was done in the first place! Our room was on the 7th floor giving a...
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We stayed here for a fraction more than having a double ensuite room at a hostel. For the money we got a 1 bedroom apartment in a great location with a pool. We were really happy with this hotel especially for the price and its location.
The room was very clean, the staff very helpful. The biggest disappointment was the...
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A well located hotel. Good service and friendly staff.
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I stayed here for three nights. The staff was really helpful and when I asked for a room upgrade they made every effort to get me a better room. This hotel is located in a great spot without having to pay the higher prices of the other hotels. It is a bit of a walk from Green market square area...
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The rooms are spacious and very clean. Nice to be able to make a cup of tea or coffee in a proper kitchenette. The staff was very friendly and service excellent.
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