The Cascades Hotel in The Sun City complex is to me the best hotel when staying at Sun City .having stayed at all the others on numerous visits I find that the Cascades surpasses my expectations "well done Cascades team " brilliant service always More

This is a difficult one to write as the last time I stayed at the Cascades (2 years earlier) I really enjoyed it, however this time was very different. Fair enough it was the beginning of winter this time round so most of our time was spent indoors, and this sadly, made the poor service more evident. We had an... More

This is a great hotel with wonderful facilities. However, if you want more space and also prefer self-catering I would heartily recommend the Vacation Club. More

We stayed here for 2 nights Unlike other travellers who have reviewed this hotel our check in was very quick. Our room was also ready. The only problem we had was that the TV reception was not clear-we complained and they sent the mechanics but they explained to us that this was a problem in the entire property as there... More

We had a very disappointing experience at Cascades, from the minute we checked in the staff was extremely unfriendly and couldn't care less. My husband had an important email to answer and we were told "Wifi is only available in the lobby, complimentary for 10 minutes and then you have to pay." We were willing to pay but could not... More

Sun City promised so much and struggle to deliver. The golf was a once in a lifetime journey, but now a tired resort with less than the best in terms of staff. Early morning safari was good - but it was very cold and no-one advised that there would be a slow start and never really got too action packed... More

We went to Sun City, as part of our National Conference. We had to share rooms, which was not optimal. I am not sure whether the water pressure was low due to national problems with water supply, but we could only shower during specific times. One of my colleagues had an episode with a baboon in their room - they... More

I found the service at the SunCity resort disgusting to say the least. Staff were unfriendly and rude. The receptionist (who was unoccupied)refused to help or advise when we asked about anything and sent us to the concierge who was busy with others. The rooms were very sub standard , dirty and had a stuffy smell. There were fungi(mushrooms) growing... More

Stayed for the nedbank period great people great location and the kids loved it going back this year Went at a busy time but Paul and the staff always had time for us theo from the cabanas is 1 in a million go and see Jamie at fishmungers best salmon you will ever taste all in all superb great holiday More