We were well recieved and shown a choice of rooms. The rooms were lovely Dinner was a disappointment .althought the food was well presented and prepared the steak was like eating carpaccio all the food was cold . When ordering a poached egg for breakfast , the chef enquired " What That ! " need we say more
I would like to thank the owners and staff for all the spoiling and attention, I requested a room very late at night on the 17 March 2011 and the manager on duty really bent backwards to assit me, I were made comfortable at the Annex, Lovely decor and very up to date, with such high standards that I decided...
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I emailed to enquire re prices for a double room for 1 night, Jacque responded very quickly and quoted R850 for a luxury room, R680 for standard and R480 for their annex. I noticed that they had a special advertised on their website R580 for a luxury double, I phoned and equired if this offer was still valid and was...
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I am sorry to hear that you were disappointed with your recent stay at Moonriver Guest House. We take great pride in our level of customer service and attention to detail; therefore it’s all the more disheartening to learn that we did not meet your expectations. Please know that we don’t take these issues lightly and will certainly investigate all...
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