On monday the 15th of August, after a tierdfull bussiness day, and being a old Protea client, I booked into the Protea Hotel Hazyview. I found reception to be welcoming and warm, as per all Protea's standards. But to my dismay, I had the unpleasant experience of a senior lady staff member repremanding and sculding a staff member in view...
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Dear Guest,
Thank you for taking the time to provide us with your feedback on your recent stay at Protea Hotel Hazyview. It’s highly appreciated and will be used constructively to consistently improve our product and service standards.
I would like to confirm that your comments have been passed on to the entire management team and corrective action has been...
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