When I first came to SA, I stayed here for 2 months. I use this hotel now once a quarter for functions and my colleagues stay here every 3 months too. The rooms are more like mini-suites, with a bedroom separated by sliding blackout doors, and a deep bathtub as well as shower. It's a quiet hotel, but plenty of... More

The rooms are suites in the true sense of the word. Segregated living area and bedroom with a kitchenette make it perfect for a short or medium term business trip. The kitchenette is well equipped with few utensils, a microwave and a fridge. A huge balcony with options to sit out. The location is perfect with the huge gateway mall... More

We stayed in a junior suite and was absolutely stunning. Can only imagine what the penthouse would be like. ideal position and location, opposite gateway. After a long hot day in Durban's summer weather, we really really appreciated this hotel. very nice, a definite must and reasonably priced. Very peaceful sleep.

Having grown up in Durban and visiting this city many times each year, I was nervous when this hotel was recommended by a friend. I'd never heard of it ! I'm glad I did - it's spectacular. Within walking distance of Gateway shopping mall and 3 minutes drive from the beach - it's ideally suited. Although our room did have... More

We stayed at the Royal Palm just before Christmas. The rooms are fantastic, however the cleaning service left much to be desired. The breakfast was the same thing everyday which is not on for a four star hotel. Really think the staff need training on customer service. The reception staff and porters were great though.

I spend one week in Palm Royale and it is realy difficult to find the right words for this PlaceI am still very immpressed. I was traveling almost in all the world but such a service and such a friendly staff i never saw before in other Hotels. Everything is clean, beutifull beach, fantastic Food. All Staff and the management... More

Airconditioning does not work Called them many times They tried to fix but the next day they stop working Also cleaners don't clean floors to mop Many other residents complained about Airconditioning not working

I stayed here for 1 night on a business trip. The rooms are very large and include Kettle, Empty fridge, Lounge, Kitchenette, seperate bath and shower. Room safe. The bathroom was well stocked with toileteries and even GHD hair straighteners! The bed was very comfortable and the room clean. There was a balcony with table and 2 chairs, but only... More

Stayed here for two nights on business. I was surprised how good the room was - spacious, clean, modern, great bathroom. And this was the standard double. No free wifi, breakfast was decent even though the level of 'service' is so intense I had to tell the many waiting staff I was fine and didn't need constant attention. The staff... More