Sheraton Pretoria Hotel (South Africa): See 139 Reviews and 39 Photos

Also Known As:: Sheraton Pretoria; Pretoria Sheraton

Address: 643 Corner of Church and Wessels Streets, Pretoria 0007, South Africa

Region: South Africa > Gauteng > Pretoria

Amenities:

Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#3 Best Value Hotels in Pretoria

#8 Luxury Hotels in Pretoria

Price range (per night): 87 AUD - 166 AUD

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Welcome to the Sheraton Pretoria Hotel, situated within the heart of South Africa's dazzling capital city. With sweeping views that command all of Pretoria, exquisite marble flooring, and custom-designed furnishings, our hotel exemplifies beauty and service excellence in the Jacaranda City. After a busy day, return to the comfort of our 175 guest rooms and suites. Bring your friends, colleagues, or loved ones along for a mouth-watering buffet meal at Magnolia restaurant. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Starwood EMEA, Expedia, Orbitz, Travelocity, Cheap Tickets, Hotels.com and AsiaRooms so you can book your Sheraton Pretoria Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

paulcurtley

Farnborough, United Kingdom

Contributor

16 reviews

9 hotel reviews

Reviews in 16 cities

26 helpful votes

“Hoped for an oasis got an overpriced disappointment.”

Reviewed 17 May 2013 NEW via mobile

Choose to stay here because I wanted some luxury in the middle of a chaotic 2 week multi city trip around SA. Rooms seem perfectly good. But the restaurant/bar option is akin to an Ibis. Both are in essentially the foyer, the menu choice for both a la carte and buffet is terrible, and the drinks prices ought to make... More

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senti2comun

Dublin, Ireland

Top Contributor

198 reviews

80 hotel reviews

Reviews in 83 cities

189 helpful votes

“What you would expect from this hotel category, but outrageously priced parking”

Reviewed 6 May 2013

For foreign visitors, paying R80 per night to keep your car in the basement (when you are already a paying guest) may seem reasonable, but for South Africans its really ridiculous, and should be included in the room rate. Internet is pedestrian and often breaks down. Breakfast was good, Lavazza coffee in the room a great touch (as were the... More

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Dear Senti2comun, Thank you very much for sharing your valuable comments about you stay with us. We are pleased that you enjoyed the breakfast and the Lavazza machine in the room. Please accept my sincere apologies for the slow service you experienced. Your feedback with regards to the price of parking and service has been shared with the relevant departments... More

rojaan1

SUNSHINE COAST AUSTRALIA

91 reviews

74 hotel reviews

Reviews in 67 cities

130 helpful votes

“Pleasant stay”

Reviewed 3 May 2013

We stayed here twice within a month. As a Starwood Platinum we were upgrade to the 7th floor ( top floor) It also included the Lounge breakfast and happy hour in the evening, which was good. The rooms are fine - standard Sheraton facilities. The staff are good and very helpful. Where this hotel falls down is with the food... More

Dear Rojaan1, Thank you for taking the time to share with us you thoughts about you stay and the hotel. We are pleased to hear that you had a pleasant stay with us and enjoyed the breakfast and cocktail hour on the Club Floor. It was sad to read that you did not enjoy the food in the restaurant and... More

MarcusZug

Zug

Reviewer

3 reviews

Reviews in 3 cities

“Superb staff”

Reviewed 29 April 2013

2nd stay - 2nd time really appreciated the extremely courteous staff all throughout the hotel. A big difference to most hotels in Pretoria area, and making so much of a difference. Location ok. Perfect for short business stays.

Dear MarcusZug, We are delighted that you chose to stay at the Sheraton Pretoria hotel for a second time. Thank you very much for your appreciative comments about our staff, they work exceptionally hard to ensure our guest enjoy their stay. We look forward to welcome you back for your third visit to the Sheraton Pretoria Hotel Warm regards, Pascal... More

FRENCHBIZTRAVELER

DUBAI

64 reviews

33 hotel reviews

Reviews in 27 cities

35 helpful votes

“Very good hotel”

Reviewed 27 April 2013

Neat hotel, very good service, could be the best hotel in Pretoria if they had a good kitchen. Rooms are big and very well maintained staff is helpful and smiling. The lobby bar is well furnished and a nice spot to start the evening. Internet is slow and unfortunately the food is not very good.The swimming pool is too small... More

See 5 more reviews by FRENCHBIZTRAVELER for Pretoria

FRENCHBIZTRAVELER has 1 more review of Sheraton Pretoria Hotel

“nice sheraton well located”

Reviewed 17 May 2012

Dear FRENCHBIZTRAVELER, Thank you very much for your kind words about our hotel and its staff. It was nice to read that you had a wonderful stay with us. We are sad to hear that you did not enjoy the food and that the internet was slow. Your comments have been shared with the relevant departments and will help us... More

ChrissieBGrahamstown

Grahamstown

1 review

1 helpful vote

“Avoid the buffet!”

Reviewed 16 April 2013

This hotel is fine (though over glitzy for my taste) but do avoid the dinner buffet. When I went down to eat at 20h30 it was empty and took ages to restock with poor quality food (Boerewors Casserole???). I was reduced to eating tepid soup while I waited for something more substantial to arrive. There was no butter for the... More

Dear ChrissieB Thank you for taking the time to post your review, I am grateful that your experience in the restaurant was brought to my attention. I would like to take this opportunity to offer my most sincere apology for the inconvenience you experienced. You’re detailing of your experience has helped us to isolate where we went wrong and how... More

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Skwirral

Liverpool, UK

Senior Contributor

23 reviews

19 hotel reviews

Reviews in 20 cities

53 helpful votes

“It will not offend - but you won't love it”

Reviewed 9 April 2013

First the advantages. This is a thoroughly professional hotel. It's clean with comfortable rooms and is well positioned opposite the Union Buildings. For this position the rates are reasonable. But it's souless. In contrast to everywhere else we stayed in South Africa, the atmosphere was anaemic, the food was indifferent and the service was no better than average. It may... More

Dear Skwirral, Thank you for taking the time to post your comments about you recent stay at the Sheraton Pretoria Hotel. It was very interesting reading through your comments about the hotel and its staff. This is definitely not the impression we want portray to our guests. We will continue to strive and deliver good quality and attentive service to... More

MayuriPretoria

Pretoria

11 reviews

8 hotel reviews

Reviews in 8 cities

2 helpful votes

“Effectively, the restaurant has closed ! Lunch at the Marie Celeste”

Reviewed 8 April 2013

As I am currently based in Pretoria, I haven't needed to stay overnight at the Sheraton, but it has for some years been my preferred place to take business or overseas guests for lunch or dinner. There was a large restaurant, with an excellent buffet breakfast, lunch and dinner, plus a reasonable a la carte menu. I was shocked this... More

Dear MayuriPretoria, Thank you for your review on your recent lunch at the hotel and I was sorry to read about the poor service in the restaurant. You’ve indicated that the restaurant was closed. It’s unfortunate that on the day you chose to have lunch, the restaurant was not filled with guests, the menu was not adequate, you were not... More

1toSweeper

Johannesburg

10 hotel reviews

Reviews in 9 cities

5 helpful votes

“Overall Happy”

Reviewed 6 April 2013

We were walkin guest, so service was pretty efficient and speedy. Dinner was rather expensive, compared to the surrounding restaurants, why is that?. Breakfast was marvellous and there was enough to eat and wide range selection to choose from. The only downside was it took several trips to reception to have an additional bed brought to the room for our... More

Dear 1toSweeper, We are delighted to hear that you had a pleasant stay at the Sheraton Pretoria Hotel and enjoyed the breakfast buffet. Our dinner buffet offers a variety to choose from to accommodate both local and international guests and is therefore priced accordingly. Please accept our sincere apology for the inconvenience caused by the delay when delivering the extra... More

dbcme

San Francisco, California

59 reviews

59 hotel reviews

Reviews in 45 cities

87 helpful votes

“Spacious, classy, full-service; relatively reasonable price”

Reviewed 15 March 2013

Probably one of the better/best hotels in Protoria. The hotel sits on a nice hunk-o-land with good visible security throughout. Large open lobby area and check in desks, not a central front desk area make it feel a bit more personal. Welcome drink and cool wash cloth greeted me on arrival. The rooms are spacious, good views and a fun... More

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Dear Valued Guest, Thank you for choosing Sheraton Pretoria Hotel as your preferred accommodation during your recent visit to Pretoria. It was such a pleasure reading that you consider the Sheraton Pretoria Hotel as “one of the better\best hotels in Pretoria”. Thank you very much for your positive comments about the hotel, services and it’s staff. Your detailing of your... More

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Sheraton Pretoria Hotel

Sheraton Pretoria Hotel

139 reviews from our community

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