I first stayed here not long after it opened in a suite that HM The Queen had just vacated the day before - every left me some Malvern water in the fridge. Stayed a few times since and not that special, you could be in any Shearton anywhere. Food very average and the service also, but not a great deal...
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nice venue typical sheraton confortable rooms friendly staff an effort on breakfast is urgently needed!
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This hotel was a stop over and was adequate with friendly staff. Was not keen on the location as there was no where near by to go to unless you took a taxi I felt. The Banqueting staff were well organised and professional but quality of food was not that impressive for guests. Staff at lower levels were quite demotivated...
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Dear Valued Guest
Thank you for your feedback and taking the time to post your comments. Glad that you chose to stay with us for your first visit to Pretoria. We are delighted to hear that you are happy with the service provided by our banqueting team, they work exceptionally hard to ensure our guests are happy.
We most certainly...
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Friendly staff, very good general facilities, good mix of food at breakfast lunch dinner buffets. Happy to stay there again.
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Dear Valued Guest,
Thank you for your feedback and taking the time to post a positive review about the hotel. We are delighted to hear that you enjoyed the buffet.
Looking forward to having you for your next stay in Pretoria
Warm regards,
Hotel Management
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If you looking for a Beautiful hotel in Pretoria, you have found it.
Excellent view of the Union Buildings
If you are looking for good service, look elsewhere.
if you are looking for good food, don not bother with Magnolia Restaurant.
Club level is definitely a good experience
Enough Said
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Dear Valued Guest,
Thank you for your feedback and taking the time to post your comments. We reviewed your comments regarding your stay with us at Sheraton Pretoria Hotel. We are pleased to hear that you had a good experience on the Club Floor and enjoyed the view of the Union Building. We take all comments seriously and appreciate all...
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I stayed at the Sheraton for a training from March 5 - 9th. While the overall building is nice, there were a number of unresolved issues during my week that made it frustrating. If I need to support or coordinate a training in the area, I am certain that I will try to find a different option.
**Extra charges made...
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Dear Valued Guest,
Thank you for your feedback and taking the time to post your comments. We reviewed your comments regarding your stay with us at the Sheraton Pretoria Hotel. We do apologize for the problem you experienced. We aim to deliver good quality and attentive service, and will continue to address the inconveniences / problems mentioned, in order to...
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We stayed two nites in Feb 2012. Theres not too much of a choice in in Pretoria. The hotel is located opposite the Union Buildings( the Presidents official office) in an older suburb of Pretoria. Ideal for appointments and meetings with Government departments. So, pretty surroundings, but not safe to walk or many entertainment options in the nearby vicinity. We...
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Dear Valued Guest,
Thank you for your feedback and taking the time to post your comments. We are delighted to hear you had a pleasant stay with us and enjoyed the comfort of the Sheraton Sweet Sleeper Bed. We do apologize for the incorrect information you received regarding the breakfast time. We will address this issue in order to provide...
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This was our second stay in a couple of years. There is not too much choice in Pretoria and this is supposed to be the best. I would say it is acceptable for a few nights it you have to stay somewhere but not somewhere you would necessarily go out of choice.The rooms are standard, neither good nor bad. The...
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Dear Valued Guest
Thank you for taking the time to provide us with feedback about your stay with us at Sheraton Pretoria.
We reviewed your comments regarding your stay with us at Sheraton Pretoria Hotel. We are delighted to hear you enjoyed your meal. I would like to offer my most sincere apology for the slow service in the restaurant....
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We stayed here for 1 night as part of a trip with Great Rail Journeys. The hotel has a lovely position opposite the Union Gardens which are nice to look at but not safe to walk in which is a great shame. The computer system was very slow when booking in which doesn't help with a large group. However the...
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Dear Valued Guest
Thank you for taking the time to post your comments about your stay at Sheraton Pretoria Hotel.
We are delighted to hear that you enjoyed the meal at Tiffin’s Bar & Lounge and enjoyed the view of the Union Buildings.
I would like to take this opportunity to offer my most sincere apology for the inconvenience you...
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I organized a meeting at this hotel. The marketing and sales staff were very professional and responsive. Conferencing and banqueting facilities were superb. I enjoyed every moment of my stay at the Sheraton Pretoria Hotel. The hotel is very elegant with great amenities. Its location is very suitable for business and pleasure, a short drive to shopping centers and great...
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Dear Valued Guest
We were delighted to hear that you enjoyed your stay with us at the Sheraton Pretoria Hotel and that your meeting was a success. It was nice to hear that you liked our Banqueting & Conferencing facilities and that the Sales & Marketing staff was able to assist you. They work exceptionally hard to make every guest...
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