In September we booked a 2-bedroom apartment for one night using my Prokard, the Protea chain loyalty card. We got to the hotel quite late - at about 11:45pm and the whole area looked very dodgy. Although there were security guards on duty they allowed groups of club goers to use the hotel premises as a walk through area. After... More

I would like to say that my stay at this facility was the worst Hotel experience I have ever had. For the following reasons 1. One of the receptionists is unprofessional and rude to clients. When my sister was checking out, she had asked for a late check out because she would be delayed, then she got a call from... More

Unit A1 I experienced general small decay of your facility. -Asked for a hairdryer but they forgot. -Kitchen floor sticky, stove and oven dirty. -Facilities for 4? 2mugs - unpair, 4glasses (2 tall, 2 wine) -Dustbin broken, geyser valve dripping.

If you ever plan to stay here please bring earplugs and sleeping pills! It is across the university and the noise is totally unbearing! We stayed there for 2 nights and I will never stay there again! The staff was also so so. No explanation of where breakfast will be or anything unless you asked. When we checked out they... More

I recently spent 2 nights at this hotel. I found it to be very close to the University of Pretoria and easy to access the main routes to other parts of Pretoria. My room was neat, clean and very spacious. It is in the heart of the student area of Hatfield, but this was not an issue for me. I... More

To whom it may concern I support the Protea Hotel group often. But after my last experience at one of your properties I have been highly disappointed. Firstly I could not get a good night's rest in due to the over the top noise that came from the bars and clubs in the street my room was in. Knowing that... More

This hotel is not what I had expected. There was no water on two ocassions and the rooms are very basic.

The location of this hotel is really very central to the whole of Pretoria; in the middle of the University and embassy district and equidistant from the old business area in the center of town and the newer office parks of the East. However, this means that you are surrounded by student residences and their night-time hangouts. Even during exam... More

I had a look but never checked in. I don't know how they managed to make the pool look so big in the photo, it must be a clever optical illusion, really it's about 2m by 2m. You can't calssify it as being a pool, it's more like a fish pond. As others have said, there is no restaurant or... More