the ghost tour was excellent chris shows you places that are closed, but not during the tour and my room was nice and clean, and got some really cool ghost photos he asked me to send to him, and had a nice lunch in the Asylum before the tour.

I had a lovely view, the place was clean, the tour was well done. The service from the desk was rude and totally unacceptable, refusing to aid a single elderly lady with a piece of luggage during a rainstorm so as to not have to run multiple trips to and from the car at check in time. Even more grievous,... More

I can't remember if I stayed in 23 or 24 but it's the first room when you get to the second floor. I stayed there with my friend because I have always loved "haunted" places. Around 2am we wandered around the hotel because we wanted to find something to prove the place was actually haunted because we were both rather... More

We only had enough time to spend one night at the Grand,but would have loved to have been able to stay longer. This was a quick overnight trip out of town (Phoenix) to rest, relax and recoup from our stressful work schedules. Initially we were given room 36 on the third floor but, after returning to the hotel following a... More

pros The staff was great very friendly and helpful the tour guides were great to. cons-- not much to do in the area other than window shoping it was a litte creepy staying the night bt it was great overall.

We didn't stay overnight but took the tour with my 14 year old daughter and her friend. Fun and unique activity to do with hard to please teens. Lots of scary stories are told about events that happened there as well as written in the guest books. Other than the suites the hotel rooms are nothing special at all, the... More

My wife and I visited Jerome in November. Had seen but never stayed at the Jerome Grand Hotel. It was a hospital in the '20-'50's. Turned into a hotel in the '90's. Retained the feel of the era. Doesn't feel like a hospital, but a classy old hotel. A definite place to stay again. The night v iew across the... More

I hesitantly took all three of my children (10, 12 14),.. they said "Lets Go!" . We took the ghost tour,.. the tour is a MUST! Scary history to this old building! The kids loved it. We stayed in room 31/33, and it was uneventful, and I was fine with that. The 10 year old was awake all night, as... More

I recently stayed at the Jerome Grand for two nights--the first night I shared the Grand Suite with girlfriends and the next night stayed in Room 11 with my husband. I had a lovely time. The staff were incredibly helpful and kind. The rooms are clean and the hotel decor is charming. This hotel is worth every penny and I... More