Perfect hotel in Sapa. The room was so nice and comfortable, the grounds beautiful and an oasis in the mountains. The hotel is up on a hill and if you want to walk to town it's not very easy if you have trouble walking. They also have a shuttle to town. The included breakfast has a huge assortment of items... More

My husband and I recently stayed at the Victoria Spa and Resort in Sapa and it was a wonderful experience. The food was exquisite and the staff friendly and responsive to your every need. The location is excellent only a 5 minute walk to the town of Sapa where the local tribal people are eager to sell you their wares... More

the reception is frequently unattended - staff is not greeting of at the right english language level - receptionist is not coming back to you if you need something - price of the car to Lao Cai station varies day by day - rooms need refurbishment and bathrooms have scratched tiles - breakfast not at the level of a 4*... More

Victoria Sapa Resort and Spa is rated as the best hotel in Sapa. It is good. The rooms are large but the decor and facilities are dated - particularly the bathroom where to have a shower you have to climb over a very deep bath. The service from the reception desk to the dining room is very good. The buffet... More

Very beatiful location and beautiful views when fog doesn't hide everything around. But bathrooms need to be renovated. Many thanks to Nguyen Thu Huong the restaurant manager: very professional and very helpful. Restaurant is good (a little expensive but good).

Hotel was superb. Staff very accommodating. Room view is best in Sapa. We had a massage by very experienced and well trained staff. The breakfast and dinner was quite good. We got a late checkout so we could enjoy our time further. There are less expensive places but the town is very busy and the horns re always honking. The... More

The hotel is in a beautiful location with beautiful views over the town. The breakfast buffet is excellent. The rooms are not airconditioned so they were very hot when we returned from day trips and had done a lot of walking in the heat and humidity. There is no exhaust fan in the bathroom. Walking up and down the stairs... More

Beautiful balconies with beautiful views over the mountains and lake. Nice heated pool with some gym equipment. Room was not ready on our arrival, but this is to be expected as train gets in very early. Rooms are reasonable, but NOT air-conditioned, and bathroom is a little outdated, with no exhaust, and with the shower in the bath, plastic curtain,... More

Arriving in March to find a fire blazing in the lobby fireplace was a bit of a surprise after the heat of Hanoi! It is typical of the little touches that make this remote resort so memorable: a tribal costume display in the lobby; madeleines, macarons and almond croissants at breakfast; caged rabbits to amuse the children; bathroom heaters, etc..... More