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All 768 Tianjin hotels

Sheraton Tianjin Binhai Hotel

5.0 of 5
No.50 Second Main Street, Binhai New Area, Tianjin 300457, China
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Sheraton Tianjin Binhai Hotel
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Ranked #13 of 768 hotels in Tianjin
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51 reviews from our community

    Trip type
Traveller rating
    20
    28
    3
    0
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Date Rating
San Francisco, California
Top Contributor
150 reviews 150 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 June 2013 via mobile

Great facility, excellent lounge, and very hard working staff, but over the 2 days there my only comment to the GM and senior mgmt is 'get people some language training' so they can actually communicate with the guests who are not Chinese. As a busy Platinum guest expects to have a basic conversation with the staff in the Lounge upstairs,... More

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Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review
8 June 2013

Thank you for your comments. I understand your difficulties with the level of English spoken by our associates; we do conduct English training and will continue to work on helping them improve their skills. I will discuss the basic level of English in the Sheraton Club with the Managers, and have them conduct a more intensive training program. Eggs, juice,... More

New Delhi, India
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 May 2013

Right from check in to check out ,entire experience was pleasant. Staff,Services,House keeping and food all carry stamp of Sheraton quality. Though room service was little slow as it took 45minutes to serve simple sandwich, it's taste and hotness made up for the delay. Rooms are spacious and so are the washrooms. Well spread breakfast with highly attentive service was... More

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Maggie L, Public Relations Manager at Sheraton Tianjin Binhai Hotel, responded to this review
10 May 2013

Welcome to stay at the Sheraton Tianjin Binhai. Thank you for staying with us and sharing your experience. We will continue to make you feel a home away home. We look forward to welcoming you back on your next stay with us. More

Oslo, Norrway
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 13 April 2013

This hotel is what you expect from a business hotel in China; clean, well equipped and with attractive rooms suited to the business traveller. I would especially point out the good food and service in the restaurants and bars as well as a reliable transport service. The room was very attractive but the internet a bit slow. Recommendable.

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Maggie L, Marcom Department at Sheraton Tianjin Binhai Hotel, responded to this review
17 April 2013

Thank you very much for your stay at our hotel and share your experience with us. we are so glad to see you enjoy each stay at Sheraton Tianjin Binhai. we will delivering the best service and destination experience to each valued guest. I hope we can welcome you back in the not long distance future. More

Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 16 March 2013 via mobile

I travel a lot around China and Asia. This is a good Sheraton hotel. It's not one of the best in terms of character but its comfortable. The lunch buffet is highly recommended. They have a fantastic spread which sometimes include curry, something very hard to find in Tianjin. If you work in TEDA. This is probably the best hotel... More

Was this review helpful? Yes 1
See 2 more reviews by NasiKandarIpoh for Tianjin
Maggie L, Marcom at Sheraton Tianjin Binhai Hotel, responded to this review
20 March 2013

Thank you for taking the time to write and comment, I am pleased to read your positive comments about the hotel, we look forward to your next visit. More

karachi
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 28 February 2013

Recently I had the opportunity at staying at Sheraton Tianjin. Overall had a pretty good experience, as per my expectations. The location was nice, with a nice, small shopping mall next door. The hotel was grand with a good lobby with courteous staff. The staff at the reception was very friendly and helpful and hardly took any time to check... More

Was this review helpful? Yes 4
Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review
4 March 2013

Thank you, I really appreciated your down to earth review of the hotel and service you received. We look forward to welcoming you back in the future. Regards Mark Francis More

Loughborough, United Kingdom
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 18 January 2013

I stayed here for 2 nights on a business trip. The hotel is generally high qaulity and the staff were friendly and helpful. The rooms are very large and comfortable with a very good bathrom. There is a desk in the room but a shame that the WiFi is not free - only in the lobby/bar area is it free... More

Was this review helpful? Yes 3
Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review
20 January 2013

Thank you for your review, We are just upgrading our Wi-Fi system in the hotel which will greatly improve the quality and strength of the signal all over the hotel. I will discuss your comments on our Bene restaurant with our Executive Chef. Thank you Mark Francis General Manager More

Montes Claros, MG
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 January 2013

Very nice hotel to stay. Staff is very helpful, helped me even to buy things by internet, breakfast is very good, very international. The room is comfortable, and relaxing shower. There is an italian restaurant inside the hotel, very delicious. Nothing to complain.

Was this review helpful? Yes 2
Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review
20 January 2013

Thank you for your review, I am always so pleased to read positive comments towards the young and enthusiastic team we have here in the hotel. Thank you Mark Francis General Manager More

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 December 2012

I was a long term guest at this hotel from April to December of 2012 on a 28/28 rotational basis. As with any hotel, there were shortcomings, but the friendliness of the staff and their willingness to please the customer balanced out the shortcomings, and made this one of the most pleasurable stays I've had in any hotel. Pluses: 1.... More

Was this review helpful? Yes 1
Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review
20 January 2013

Thank you for your review, You have been very detailed and I am sure most travelers to TEDA will find this helpful. You are certainly correct about the warmer side of the building as we transition in and out of winter as we start the hotel heating system. We are looking at window treatment film to see if we can... More

Beijing, China
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 14 December 2012

My first room next to the elevator shaft was extremely noisy. I am not a light sleeper yet was disturbed. I complained the next morning and was given an alternative room. The staff were extremely helpful particularly in the executive lounge where they organised vegetarian food for me. The only complaint was the bath...in both rooms it took for ever... More

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See 12 more reviews by Drafiki for Tianjin
Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review
20 January 2013

Thank you for your review, I am pleased to hear the team was very helpful in solving your problem with elevator noise. I will have our engineering team look at the flow level in the bath, thank you for highlighting this. Regards Mark Francis General Manager More

London
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 November 2012

Right combination of quality and price. Rooms can be a bit moist and difficult to control the temperature. Lobby feels a bit big and empty. Breakfast buffet is OK in quality and choice. Strong on pastries. Bar has good service but lacks a bit of atmosphere.

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Mark F, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review
29 November 2012

Thank you for your feedback on the hotel and our service. We had a few challenges with our heating system at the start of winter, we have now balanced the system and hope that we have solved controlling the room temperature. I would be very interested to hear what you would enjoy in our Lobby Bar to enhance the atmosphere,... More

 
 
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Additional Information about Sheraton Tianjin Binhai Hotel

Address: No.50 Second Main Street, Binhai New Area, Tianjin 300457, China
Region: China > Tianjin
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 768 hotels in Tianjin
Price range (per night): $183 - $235
Hotel Class:5 star (5*)
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