Our room was clean. The staff were friendly. Sometimes we had to wait for hot water to take a shower, The shuttle drivers were helpful. The free breakfast was good. The 4th floor smelled of cigarrettes., my only complaint was that we were charged a fee for use of a small wall safe that we did not use.. I had... More

I have stayed at this hotel many times in the last 15 years, and the decor is in sore need of updating, especially the table and chairs. It could REALLY use and easy chair, but all we get is lightly padded hard back chairs which are functional but not very comfortable. The place is clean, but no conditioner or other... More

I needed to spend the night in Ketchikan unexpectedly as I came back from Anchorage on my way to Craig, AK. I did not have time to make a reservation in advance. When I arrived I learned the District Basketball Tournament was going on and there were no rooms available where I ususally stayed. I was really worried, had two... More

Every time I came back to the room there was no hot water to take a shower. The motel is average but without water for a shower terrible does not begin t explain.

staff was very friendly and the hotel was clean and comfortable. If I ever visit AK again, I would stay here.

I have stayed here twice in the past 3 months. During our first stay we did have hard boiled eggs, but they were inedible (hard and rubbery). During our second stay there were no eggs and after the first day the liquid coffee creamer was replaced with the powdered alternative. I realize this is a budget hotel, but not only... More

I'm writing this for my bff who has had to stay here on several occasions due to his company's cheapness!! Besides the fact that there is no A/C and the breakfast is a cold joke and the rooms are only passibly clean, the last experience took the cake!! He left a shirt in the drier after doing his laundry. Good... More

I reserved a room at this hotel and then read the reviews on Trip Advisor. The reviews were unfavorable, so I emailed the manager to ask if improvements had been made. She assured me that our room would be clean and we would find the accommodations acceptable. Since this hotel's rates were significantly lower than those at most other hotels,... More

I frequently go to Ketchikan on business and for family travel. I will not stay here again due to the dated 1980's furniture, deco and I am pretty sure that is the last time they purchased new matteress's . For pet owners - I hear it is the only 'pet friendly' hotel in Ketchikan. It is near the Mall and... More