Bed was old and not comfortable. Bed had been sprayed with bug spray and caused us to sneeze. Parking lot was often full and we could not find parking. Fireplace in lobby did not work. Restaurant food was bad. Bar was not popular. Internet went down and took hours to fix. Front desk staff was rude. The worst property we... More

I wasn't sure what to expect when I booked this hotel for a business trip. It was one of three suggestions, and just slightly cheaper than the Goldrush downtown (which I heard good things about later.) I was lulled by their claim to be "One of Juneau's newest hotels." After staying there, I wonder if it is a new hotel... More

My boyfriend and I stayed at Frontier Suites for two weeks. It was like we had our own little apartment. We were able to cook wonderful meals together and enjoy the living space when we wanted to relax. Terri (front desk) was so helpful and genuine - very welcoming and pleasant. We will definitely come back to Frontier Suites in... More

We stayed at the Frontier Suites for 5 nights while waiting for our next connection on the AMHS. They accept pets, charging us $150 for the 5 day stay. Going into the room, it seemed nice and clean. We stayed in a kitchenette suite located in Wing B, which was well laid out. The beds were comfy and the kitchen... More

This hotel was a very pleasant surprise. We stayed two different times. The first time they promptly picked us up at the airport and took us the next morning to the ferry. When we returned from Haines, we called as the ferry was docking and they were there just a few minutes later. Both times the suite was very clean... More

Building A, although attached to frontier suites is not the same. You are in a tiny studio apt. Majority of the staff is fantastic however the manager at the front desk is rediculous. Dont waste your money on building A, nor associate with the day manager. When i moved out, he wouldnt give me a trash bag because " i... More

We stayed here for 1 night in June. Having landed at the airport at 10am we called in the hotel in the hopes of leaving our luggage until check in. However, despite the early time we were told our room was ready and we could have it straight away! We had booked a suite which had a kitchen, bunk bed,... More

The room was great, minus the lack of air conditioning on some of the very few hot days Juneau has; we had to leave our windows open and it super noisy. The staff was great and the place was clean. I would stay again.

Room service had failed to restock bathroom amenities as well as running the dishwasher. I found it filled with dirty dishes with no clean utensils left in the kitchen. It took room service 20 minutes to deliver a new set of utensils. Friendly staff, but poor attention to detail.