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All 16 Juneau hotels »

Westmark Baranof Hotel

3.0 of 5
127 North Franklin Street, Juneau, AK 99801-1280
Hotel amenities
Westmark Baranof Hotel
Ranked #3 of 16 hotels in Juneau
3.5 of 5 stars 100 Reviews
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100 reviews from our community

    Trip type
Traveller rating
    14
    44
    23
    10
    9
Date Rating
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 21 May 2012

I was booked into the Baranof for one night which was one night too many in my opinion and I was happy to be up and out of there before the sun came up. Everyone quotes this property as being the 'best in Juneau' but don't let that fool you as there aren't many other options to chose from! The... More

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Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 15 May 2012

Stayed here for a total of 3 nights in April, front desk staff leaves something to be desired but overall efficient and do what is necessary to get the job done, just not so cheerful and eager to please as you might like. There is not a gift shop with various sundries etc so if anything is needed you can... More

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Dana Ruaro, Director of Sales at Westmark Baranof Hotel, responded to this review
18 May 2012

I want to thank you very much for taking the time to write your opinion and for sharing comments about the Baranof Westmark on tripadvisor.com. I am pleased to hear that we could fulfill your expectations during your stay. I am sorry your breakfast took so long to receive. We are in the process of gearing up for summer and... More

Juneau, Alaska
Senior Contributor
27 reviews 27 reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 9 May 2012

The Baranof Hotel, without a doubt, is the best hotel in Juneau. Besides booking my groups for multiple nights at the hotel, I have also stayed at the hotel as a guest. My biggest most wonderful experience are the beds. It was like being tucked into a nest of comfort. I don't know what kind of bed system they have,... More

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See 12 more reviews by Littleminxy for Juneau
Dana Ruaro, Director of Sales at Westmark Baranof Hotel, responded to this review
17 May 2012

It is wonderful to hear from a local resident and appreciate your continued patronage. We are elated you found us to be helpful, knowledgeable and recommendation worthy!! Thank you so much for noticing our renovations; it is our mission to keep our facility up to date. I am particularly thankful you noticed our new top of the line mattresses. I... More

Springfield, Illinois
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 April 2012
2
people found this review helpful

Our group of business travelers stayed at the historic Baraneof for three nights. We found the staff very helpful in catering to our needs. Our dining experience in the Gold Room Restaurant provided contemporary Alaskan cuisine with exceptional seafood selections and prices comparable to top class restaurants in the lower 48. being located downtown in Juneau is also a advantage.... More

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Dana Ruaro, Director of Sales at Westmark Baranof Hotel, responded to this review
17 April 2012

We appreciate that you took the time to offer us your valued feedback. I am happy to hear that you had a wonderful experience at our hotel and enjoyed the food at our Gold Room Restaurant, as it means we achieved our goal of giving each guest a memorable stay. We have a new Executive Chief and he brings allot... More

Anchorage, Alaska
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 April 2012
2
people found this review helpful

The staff were very helpful and immediately responsive to all of my needs during the planning of my meeting and during the meeting itself. The main meeting room was spacious and well-equipped. We had about 40 people at our meeting and there was more than enough space for everyone, even with a buffet table for a catered lunch in the... More

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Dana Ruaro, Director of Sales at Westmark Baranof Hotel, responded to this review
11 April 2012

I want to thank you very much for taking the time to write your opinion and for sharing such a positive comment about the Baranof Westmark on tripadvisor.com. We are all happy to read your views, since they show us we are on the right direction in guest satisfaction. Its reviews like yours that keep us all inspired and committed... More

Juneau, Alaska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

This is an historic hotel located in downtown Juneau, AK. The staff are helpful, courteous and knowledgeable (of their hotel). I recommend anyone traveling to Juneau for pleasure or business to look here first. You will be happy with your stay.

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Dana Ruaro, Director of Sales at Westmark Baranof Hotel, responded to this review
30 March 2012

Thank you for your wonderful review! We are so glad you found us to be helpful, knowledgeable and recommendation worthy. I will be sure to share your review with our team members. Our goal is to always provide top notch service. Again, thank you for choosing Baranof Westmark and we look forward to seeing you on your next trip to... More

Unalaska, AK
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

I recently coordinated two events held at the Baranof in Juneau -- a sit down dinner for 25 and a reception attended by more than 300 folks. The chef and his staff prepared fabulous food; and the service was excellent. Each one of my requests were responded to promptly and efficiently. The staff at the Baranof made my job easier... More

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Dana Ruaro, Director of Sales at Westmark Baranof Hotel, responded to this review
30 March 2012

We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued customers and appreciate your continued patronage. We greatly appreciate your recognition of our Executive Chef and posted a copy of your kudos for the entire staff. Additionally, thank you for your comments on our bed linens we... More

Anchorage, Alaska, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

Meeting room space is great and the service is fast, courteous and efficient! The rooms are smaller but well-equipped and a good value for the price. Check out the Gold Room while you are there!

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Dana Ruaro, Director of Sales at Westmark Baranof Hotel, responded to this review
30 March 2012

We’re elated to hear that you had such a wonderful experience holding your corporate meeting here at the Baranof! Its reviews like yours that keep us all inspired and committed to providing the best possible service to all our guests! Thank you also for mentioning the Gold Room, our new Executive Chef is in the process of adding more tantalizing... More

Fairbanks, Alaska
1 review
5 of 5 stars Reviewed 15 March 2012

I love taking a group to Juneau for a government program every year and the Baranof is the perfect place for us. It is a great location to the capital and the staff from house keeping to management is always very helpful.

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Dana Ruaro, Director of Sales at Westmark Baranof Hotel, responded to this review
21 March 2012

Just a short note to thank you very much for your wonderful review sent to Trip Advisor. We are all happy to read your comments, since they show us we are on the right direction in guest satisfaction. Thank you again for sharing your trip with others who may be considering a stay with us and looking forward welcoming you... More

Anchorage, Alaska
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 8 March 2012 via mobile
1
person found this review helpful

We spend a lot of time on the road - usually on the East Coast, so I love that the Baranof Hotel in Juneau, Alaska feels so 'old New York'. The rooms are updated and have that great boutique feel. It's an old building but the rooms are lovely and charming, many with nice mountain or water views out of... More

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See 2 more reviews by verymary for Juneau
Dana Ruaro, Director of Sales at Westmark Baranof Hotel, responded to this review
15 March 2012

I want to thank you very much for taking the time to write your opinion and for sharing such a positive comment about the Baranof Westmark on tripadvisor.com. I am pleased to hear that we could fulfill your expectations during your stay. It is very important for us that our guests feel welcome and comfortable within the whole hotel area... More

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Additional Information about Westmark Baranof Hotel

  • Westmark Baranof Juneau
  • Westmark Baranof Hotel Juneau
Address: 127 North Franklin Street, Juneau, AK 99801-1280
Price range (per night):* 131 AUD - 178 AUD

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