Good location and rates, friendly and nice people. Breakfast is good and service is very good.
My room keeper was Patricia Delgado and she is an amassing rom keeper
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- Barcelo San Jose

Good location and rates, friendly and nice people. Breakfast is good and service is very good.
My room keeper was Patricia Delgado and she is an amassing rom keeper
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Dear Guest,
Thank you very much for your comment.
The experience of our location and the efficient service provided, those benefits can be enjoyed in our hotel. Additionaly the breakfast is constantly varying, we will send your good comment to our employee.
Best Regards,
Daniel Navas
General Manager
Barcelo Palma Real
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This hotel is in a great location where you may not get lost. We had a rental car delivered here prior to driving South/East and it was a few minutes from the Hwy we needed and easy to find. The hotel offers shuttle to/from airport which we emailed ahead for the connection. The shuttle was not a long wait and...
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Dear guest,
We appreciate your comments, our location allows quick access whenever and safe for most connections from the capital.
We certainly offer free shuttle service from airport-hotel - airport the customers must submit in writing the solicitation only 48 hours before arrival or departure to hotel.
The breakfast we continue to offer is bufete, the overall service sets us...
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I was going back to Miami and needed a room for one night. I had a taxi already arranged and I ask the front desk to confirm. In error they canceled the taxi. A loss to me of 25 dollar not to mention having to run around the hotel at 4 am looking for a taxi. I went to my...
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Dear Guest,
The free shuttle service airport-hotel airport, must be coordinated 48 hours before your arrival or departure.
Your transportation info was received and coordinated according to the request, we understood that not being informed about the schedule and policies prior to their arrival.
Regarding the rooms are being made the improvements necessary to the enjoyment of our guests.
Regarding...
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Barcelo was a wonderful place to stay. Beautiful hotel, clean, great food and close to "downtown". The two bell hops were awesome! They arranged shuttles from coast to coast for us, all day tours and went out of their way to help us as much as possible. Many of the staff were somewhat reserved, which is the only negative thing...
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Dear Guest,
Thank you for your good comments, are precisely the benefits that our hotel has and we try to improve our care and service provided, we hope to have you as a guest soon, blessings. In did we have part of the staff a little reserved, the next time you may meet Javier Serrano, Jose Muñoz, Cristian Zuñiga and...
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We used this hotel at the start and end of our tour. This hotel has a fairly central location, fairly close to a large park. Pleasant reception area with small atrium. Lift access to all floors. The rooms were standard, with regards to size and faclities. Comfortable beds, good decor, decent bathrooms with good showers. The breakfast (we did not...
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Dear Guest,
We appreciate your comment, as you are mentioning our location is very close from downtowm, this allow every customer to walk around the sabana park and workout in the morning before working. Every good comment you have made help us with our staff.
We invite you to visit our restaurant during the night, we do have international and...
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Stayed recently at this hotel. Two nights.
Arrived late on a Thursday. I was given a room on the first floor along side of the road. The rest of the rooms on both sides of the hall were empty.
Early the next morning was awakened by car alarms, passing trucks and cars. This occured at 6am. It occured the next...
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Choosing a Hotel is a task that every individual needs to do. For example, either if you are traveling like a tourist, or as a business person. In my case, I find this Hotel not only well located but, has all the services need it for the common traveler. The rooms are clean and well presented. The bar and restaurant,...
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Dear customer,
We are glad that your staying in our hotel was great, the comment you have made encourage our staff to be better, because of our staff we can make our customers to feel like home.
We expect to have you as our customer soon, thank you very much for taking time to talk about us.
Best regards,
Daniel...
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I went to Costa Rica with my mother and sister for girls vaca away. We loved the country and would recommend it to anyone. It was so much better than we have expected and we had high expectations. It is a clean, safe and friendly country. We were there for 7 nights and had the best time ever, and safe...
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The appearance and design did not inspire. However the rooms were perfectly satisfactory. The location is not the best in San Jose so we did not feel like going out to eat. The restaurant was very uninspiring for dinner and we left before breakfast was served. Staff were very helpful, particularly in the business center. Reasonable value for money.
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We arrived around 2am. The hotel was easy to find which was important to us. Our first room
was on the first floor which was a little noisy. They moved us to the 3rd floor with no problem.
We enjoyed our weeks stay. There was plenty of food at the free breakfast and varied from day to day. The staff...
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Dear Guest,
We appreciate your comment!
We are located 15 minutes from the airport and 05 minutes from the city, we are always in the best dispocision of listening to your requests and make the changes required, Javier is just one of our excellent staff, it is important to us your comments specifically about an employee.
We hope your next...
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