Just visited this hotel for business. Friendly and courteous staff, however, cleaning staff left dirty pillow cases and bed sheet from the previous guest after they cleaned the room. Also, the cleaning person left some personal notes in my room by my laptop. The bed was not properly made. I never complain but all these issues were unacceptable which I... More

We spent 3 much needed days at the Real Intercontinental. The hotel is stylish and the staff professional. The food was always good, and the F&B staff friendly and helpful. We spent much time in the Spa which was fantastic, the spa itself is beautiful, the treatments 5 star and the staff were great. The problem with the hotel is... More

We have some relatives from Florida and we want to make a big surprise eating at the Italian restaurant this weekend, but the surprise was the poor service and average food. I visited this restaurant before and the attention was excellent. Unfortunately we did not have the same service at this time. I was very dissapointed. The waiter. i believe... More

This review is about the hote that i stayed at (inter Continental at Escazu) and particularly about the stay at the hotel and the restaurants. I visited. I was in Costa Rica on business at this hotel. The hotel staff never made be feel that this was a business trip. They were super friendly (starting from the bell boy to... More

Stayed for a week, absolutely enjoyed it. My room was located at the VIP area and the room is large&beautiful. Everybody on the hotel is very friendly and helpful. Im well travelled and this real is a hotel that I highly recommend in San Jose especially for business. I also exeperienced the spa and it was the best in costa... More

I had an absolutely wonderful experience staying at this hotel. I was greeted immediately by David at the front desk who was warm and extremely friendly. I had the worst flight with Spirit and ended up spending the night in the airport until I was able to get a flight with Delta the next morning. I was beyond exhausted when... More

I had an excellent stay in this fine Inter-Continental in San Jose (actually on the highway near town). I would recommend the Club floor in the Tower as the breakfast area was relaxing with a view of the surrounding mountains and the pretty pool and palm trees. My room (374) was spacious with a nice view. Service was very smooth... More

This hotel is all you expect from an Intercontinental and more. It is wonderfully located and service is upscale. It is very close to the mall, within walking distance. The hotel itself is spotless and the food is quite good also. This is one of the best hotels in San Jose More

We stayed here for 2 nights as part of a Caravan Tour. The property was beautiful and the staff was very friendly efficient. Since we were with group all meals were buffet so I can't comment on the several on site restaurants. Regarding the buffet meals I thought they were mediocre at best. The room was first rate with an... More