I call to make a reservation and they confirm it. When I arrived the hotel at night i realized they didnt have room for me. The reservation was made 4 days previously.
They couldnt solve my problem
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- Arenal Pacifico Hotel

I call to make a reservation and they confirm it. When I arrived the hotel at night i realized they didnt have room for me. The reservation was made 4 days previously.
They couldnt solve my problem
More
My Boyfriend and I stayed here for 1 night in Sept 11. So glad it as only for the night. We were the only ones at the hotel (low season) yet that did not help budge the price down from the Hotel Manager. The hotel was in dire need of complete refurbishment. The bathroom had seen better days as there...
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It's been a few years since we visited, but we thoroughly enjoyed our stay. We were there in early June, and had excellent weather, excellent surf and an overall excellent time. We had the room closest to the ocean. Admittedly it was small, and lacking many amenities, but this suits our needs. We don't really need several rooms, turned down...
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We do business in Costa Rica Medical Care.com and we always put 2 or 3 days in a trip to go here for some R & R. They have wi-fi and I love working or calling some one back home with the waves behind me.
Only 75 minutes from San Jose it is the perfect get away. We send our...
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We were a family group of two sisters, a brother, and our spouses who spent a week at this hotel. During the week, the hotel was extremely quiet. It became very busy with Costa Ricans getting out of the city on the weekends. The staff were so helpful and friendly, bringing us ice and other things whenever we asked. The...
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Jaco beach is a tough place to get accommodations during Semana Santa (holy week -Easter holidays to North Americans) but we managed to get a room last-minute at Arenal Pacifico. We were pleasantly surprised by its location -right on the beach and at an ideal spot for those of us learning to surf. What you're getting here is basically a...
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The hotel was pretty good, not great. It is right on the beach which is the best feature. The rooms were standard. Our door didn't seal properly and we got bugs in the room. The AC worked well. The beds were decent. The staff was very helpful. The food was decent, but the portions were small (for an American). Breakfast...
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The hotel is a shadow of its apparent former greatness. The grounds are very nice and well kept and the beach is nice as well. The staff was friendly and helpful. The room was a different story. I bed was badly outdated. There was a sign posted in the bathroom requesting that NO toilet paper be put in the toilet....
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I travelled with a mid forties buddie with no pre-conceptions or expectations. We were directed towards this hotel after checking out several others, simply because we had the time. Our room was clean, but early eighties in decor, etc. No biggie, we didn't spend much time there and for twenty bucks a night we could have upgraded to an ocean...
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We were a bit cautious, having stayed at sume lett than awesome hotels in Costa Rica. I traveled with my wife and two teenagers.
This hotel was clean. Our room was lovely, with plenty of space for the four of us. It was impeccibly clean. The staff -- from the manager to the housekeeping staff -- was exceedingly competent, friendly,...
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