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JW Marriott Guanacaste Resort & Spa Costa Rica

4.5 of 5
Hacienda Pinilla, Santa Cruz, Costa Rica
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JW Marriott Guanacaste Resort & Spa Costa Rica
Ranked #1 of 9 hotels in Santa Cruz
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898 reviews from our community

Traveller rating
    478
    231
    102
    60
    27
See reviews for
Families
273
 
Couples
410
 
Solo
16
 
Business
56
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Tampa.Fl
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

As mentioned by other reviewers the surrounding area is very unappealing when compared to other areas in Costa Rica but the resort itself is very beautiful. Styled after a hacienda it is very open with an abundance of tile and gardens. Much attention is paid by the abundant staff to keep the ground meticulous. The main draw, besides the nicely... More

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Austin, TExas, USA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 18 May 2013 NEW

I travelled here as part of a Caravan tour. I did thoroughly enjoy the pleasant room and the awesome shower. The infinity pool was also very nice -- it is huge. And the air conditioning in the rooms was perfect!! (the lobby, however, is un-air-conditioned - and there is not enough seating in the restuarant to where you have to... More

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Nashville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013 NEW

This place is beautiful. The service was fantastic and the rooms were beyond compare. They were as nice as the rooms at the Sanctuary in Charleston, SC which is a five star US resort. The grounds were pristine and the included gratuity made life simple. The spectacular breakfast buffet is not to be missed. Everything ran right on time, from... More

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jccatlady
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

I loved this hotel and the staff was awesome with only a few minor exceptions. Just going into low season only one restaurant open per night and they closed the bar directly at midnight in spite of 12 - 15 people asking for more time and drinks. I never did get a working coffee pot in my room during my... More

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Denver
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013 NEW

The resort is stunning. Beautiful rooms with luxury furnishings including marble, plush beds, dark wood furniture. It sits on a small bluff overlooking ocean. Service was very friendly and great - especially for Costa Rica. Pool huge and well maintained. Kids club lovely with nice staff and quality activities. Typical resort prices - high with lots of fees. But quality... More

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London Ontario
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

We went to the JW Marriott for a wedding May 6, 2013. The rooms were lovely, but some, like ours lacked any view. Our "garden view" was to a rooftop lawn- but most faced the pool. The pool is really great- lots of nooks to feel private in, and open 24/7- so that was great. The staff was amazing- since... More

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Dallas, Texas
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

This is our last hotel stay with Caravan tour. We love this resort and will return when we go Costa Rica again. Everything about this hotel is excellent. All staffs are very friendly. We stay on third floor. The view from third floor is very pretty all around. There is a restaurant and a louge on third floor that you... More

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GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review
16 May 2013

Dear Guest; It is gratifying for me to know that we made your trip valuable and that you are thinking in coming back. Same as you, I think the view from Tamarine or Nau Lounge is gorgeous. We will be waiting for your second visit. Regards; Jesus Gonzalez General Manager More

SAINT PETERSBURG
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

This is a beautiful property with great dining experiences. At night you can hear the waves crashing.The bushes have speakers with soft zen like music. The rooms are beautiful with roll up screens on the patios. Staff is friendly and pleasant. Very nice pool and it is on a secluded beach. Staff could use a little more training to handle... More

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GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review
16 May 2013

Dear Guest; Thank you for sharing these wonderful comments with all of us. I pleased to know that you have enjoyed your trip since you arrive to the airport until you left the Resort. We play diferent kind of music at the different areas of the Resort. By the pool is very relaxing. I am glad you like it. Kind... More

Palo Alto, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

My husband I and stayed three nights in May 2013. While this is the start of the rainy season, we had gorgeous weather. The hotel was booked at about 35-40% occupancy so it wasn't crowded at all. One side effect of that is that during the week, the Sabanero Steak House and Tamarine alternated being open. We didn't try the... More

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GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review
16 May 2013

Dear Guest; From June to October is a good time to comeback if you don’t like to be at the Resort when is crowded and the weather is nice. I am glad that you could see some of our different wildlife. Next time try to go to Sabanero, this restaurant is very good too. You would see. I am pleased... More

Buffalo
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 12 May 2013

Beautiful beach, weather, pool and hotel, what a winning combination! We stayed here for 2 nights and wished we could have stayed longer. The staff , room and grounds were definitely 5 star. We loved everything about it. I especially enjoyed the balcony, with two comfy chairs and ottoman, a table and two chairs overlooking the pool. They even had... More

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GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review
14 May 2013

Dear Guest; Thank you for the 5 stars. Don’t worries about stay longer this time; our doors are always open for you and your family. Find Iguanas at the Hacienda is very common. I am glad this one didn’t bother you. We would be waiting for your next visit. Regards; Jesus Gonzalez General Manager More

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Hotel Summarization (Beta)

What travellers say

  • Very good(22)
  • Breakfast buffet(20)
  • Dirt road(17)
  • Hacienda Pinilla(16)
  • Steak house(12)
  • Rental car(11)
  • Ocean views(8)
  • Very nice(7)
  • Azul grill(7)
  • Lobby bar(6)

Additional Information about JW Marriott Guanacaste Resort & Spa Costa Rica

Address: Hacienda Pinilla, Santa Cruz, Costa Rica
Phone Number:
Region: Costa Rica > Province of Guanacaste > Santa Cruz
Amenities:
Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Santa Cruz
#1 On the Beach Hotels in Santa Cruz
#1 Family Hotels in Santa Cruz
Price range (per night): 280 AUD - 484 AUD
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Exclusive beachfront property, adjacent to a world class golf course, featuring the largest pool in Central America and one of the best Spas as rated by the Spa Magazine. At JW Marriott Guanacaste Resort & Spa you will discover traditional Costa Rican warmth with world class luxury. Fast being recognized as one of the most magnificent in Latin America, this resort is located on the country's northwestern pacific coast, just 5 Miles away from Tamarindo and with convenient International access thru Liberia International airport. We offer the comforts and luxuries in an environment that is richly and authentically Costa Rican, designed for a family vacation or a couple getaway. Our 310 guest rooms provide a private haven of luxurious comfort with rich woods and fine linens. The resort is peacefully surrounded by the splendors of Costa Rican nature; with a choice of 3 beaches, equestrian center, 18-hole golf course designed by Mike Young and world classes Spa…will surely make your stay one to remember. ... more   less 
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Also Known As:
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
Jw Marriott Guanacaste Resort And Spa Costa Rica
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel
Jw Marriott Santa Cruz
Marriott Santa Cruz
JW Marriott Guanacaste Resort & Spa Costa Rica Santa Cruz

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JW Marriott Guanacaste Resort & Spa Costa Rica
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