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Holiday Inn Express San Jose Airport

3.0 of 5
1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
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Holiday Inn Express San Jose Airport
Ranked #7 of 29 hotels in Alajuela
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264 reviews from our community

Traveller rating
    109
    111
    30
    7
    7
See reviews for
Families
66
 
Couples
117
 
Solo
18
 
Business
25
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
USA
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

Got in after a long flight. I was told that someone will wait for me at the airport holding a sign with my name, but this didn't happen... So the people at the airport that try to "help" anyone who just arrived directed me to the very close shuttle and then said they are working for tips... Oh well. Just... More

Was this review helpful? Yes
Juan Antonio H, Guest Relations at Holiday Inn Express San Jose Airport, responded to this review
24 May 2013

Dear WhiteSlope, First, thank you for the two important situations that you are reporting. Your reports are very important to us in order to verify our procedures and correct what we need to, to reach our most important goal: Your satisfaction! by delivering our promises all the time. We apologize for the inconvenience that you had at the airport. Being... More

playa tamarindo
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 17 May 2013

Great hotel near the airport with free shuttle. It is also located next to Denny's, the pick up location for Interbus and Grayline shuttles to destinations throughout Costa Rica. Rooms are nice and comforatble, free breakfast is great with typical Costa Rican dishes. Staff is very friendly and helpfull. Just be carefull when you book online via the HI Express... More

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New York City, New York
1 review
5 of 5 stars Reviewed 6 May 2013 via mobile

Normally a Holiday Inn in the US would not be at the top of my list, but this location definitely changed my perception of the chain. My husband and I had a one night stay in the hotel after a long day of travel from Peru. My husband thought it would be best to just stay near the airport instead... More

Was this review helpful? Yes
Juan Antonio H, Guest Relations at Holiday Inn Express San Jose Airport, responded to this review
24 May 2013

Dear kdl19, Thank you very much for your valuable comments. It Is nice to hear that our guests get a nice rest and enjoy their stay in our facilities! Some people might think that the noise of the airplaines will affect their night sleep, for being right in front of the aiport, your comments confirm that this do not happen.... More

Oregon
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 April 2013

My husband and I just stayed here last night after flying into Costa Rica. I am giving it an excellent rating not because it is the most luxurious hotel, but because the customer service here is wonderful. The room was very clean and comfortable. Beds were firmer than I am used to, but were in good shape with lots of... More

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Kensington, Connecticut
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 April 2013 via mobile

We only stayed here one night...well if you can call it that since we left at 3:15am. We stayed at the Holiday Inn due to its proximity to the airport, I don't think you can get much closer. We knew that we weren't going to do anything but sleep that so this was an excellent option. The Holiday Inn is... More

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Minneapolis
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 24 April 2013

We stayed here the night before we flew out and it was very nice. Hotel is clean and nice, the little pool is much nicer then I expected for a hotel pool - the kids enjoyed it. There are a couple of restaurants basically in the same parking lot so you don't need to have a car or overspend on... More

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Barrington, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 24 April 2013

Cordial welcome by the front desk team! Clean room! Coffee in the room! Excellent high speed access to the internet. Variety and great quality of breakfast food alternatives. Variety of TV channels, including English-speaking. Frequent and responsive shuttle service to and from the airport! Clean and well-maintained pool if you have time for relaxation.

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Kailua, Hawaii
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 24 April 2013

My daughter and I stayed here on our last night in Costa Rica as it was conveniently located near the airport and because they offer a free shuttle, allowing us to turn in our car the day prior to leaving. It is a Holiday Inn, so as such lacks the charm of some of the smaller, more personal B&Bs, but... More

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Spring, Texas
1 review
5 of 5 stars Reviewed 22 April 2013

our flight landed at 9pm so my wife and i checked in late. There were no issues getting the room since we had our reservations. it is very close to the airport so it was conveiniant. It is nothing super fancy, but it was nicer than i expected. I would stay here again.

Was this review helpful? Yes
Temecula, ca
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 18 April 2013

We stayed here after trying to find another Holiday Inn in downtown San Jose on a Friday night. What a nightmare!! After fighting traffic and driving in circles we remembered seeing this Holiday Inn Express when we arrived in Costa Rica. We were able to get rooms without a reservation. They have a shuttle to the airport that promptly picked... More

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Hotel Summarization (Beta)

What travellers say

  • Costa rica(36)
  • Free shuttle(24)
  • International calls(10)
  • Rental car(9)
  • Very good(9)
  • Early morning(7)
  • First nights(7)
  • Rooms are clean(7)
  • Friendly and helpful(4)
  • Departure tax(3)

Additional Information about Holiday Inn Express San Jose Airport

Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Alajuela
Price range (per night): 104 AUD - 148 AUD
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Holiday Inn Express San Jose Airport Hotel
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Holiday Inn Express San Jose Airport Costa Rica/Alajuela

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Holiday Inn Express San Jose Airport
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