This is by far the nicest hotel that I have stayed at, even better than some of the 5 star hotels in larger cities. The rooms were clean, the staff friendly, professional and always greeted me with a smile. Five star service and stay at a two star price, Recommend to all military coming through!
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Thank you so much for your positive feedback! We appreciate you taking the time to inform others about your great visit. We look forward to seeing you again soon.
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They have a $ 75.00 pet charge whether you say one night or many nights. Good to take pets but you might want to think about it before you just stay one night with you pet as it is excessive for one or two nights. Very little area to walk pet also.
Otherwise nice room, coffee was very bad in...
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Dear Valued Guest,
Thank you for taking the time to review our hotel. We sincerely appreciate your feedback. We would like to apologize for your unsatisfactory coffee experience. We are happy and proud to announce that all Candlewood Suites now have a new coffee program! We are sure that you will enjoy the new coffee brand on your next visit....
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I stayed here for about three weeks in August of 2011. Amenities included a full size refridgerator with freezer and ice maker. Important in Alabama summers. Room also had a micro and four burner stove. No oven. Mandatory A/C ran within the tolerable noise level. I hope some day they will invent the silent A/C.
Business center on first floor...
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We had a two bed suite with a full kitchen and desk. Their was a full-size fridge and the room was very clean. It was very hot and was nice to find the air conditioner worked perfectly. It was a little pricey for one night (about $ 95.00) but was worth the amenities. There was also free internet.
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I stayed in this hotel one night and they charged me $50 in addition to the price for both rooms that they said would be released on check out to my debit card .....IT WAS NOT!!!!!......They also told me they would give me a discount because the air wasnt working and THEY DID NOT!!!!!!!!!!!!
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As the Hotel's General Manager, I would like to apologize for any inconvenience you may have experienced at our hotel. We take customer service very seriously.
After speaking with the front desk associate who checked you in, I understand that you had a problem with your air conditioner. I do apologize for the fact that the previous guest from the...
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We were in town for a wedding and they gave us a late check-out without additional charge.
The complimentary dinner on tuesday was super nice.
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Hotel is as expected for its class.
However, the staff need to be reminded what is professional and what is not.
Trying to "hook up" with guests is definately not professional or appropriate.
Keep it businesslike please.
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Room had been remodled and so was the bathroom large refrigerator minutes from shopping dining. Breakfast eS what I expected for continital style. Great price
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We always stay here when doing business in Tuscaloosa. The staff is wonderful and the hotel is always clean!
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I spent a week at this hotel. From the moment I walked in, I was treated as if I were a guest in someone's home. The room had a kitchen, in addition to all the kitchen supplies - like silverware and dishes. This was great! They have a small grocery store too, where I was able to get some food,...
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